Processor

• Accurately record and post DB payments in AMS360
• Maintain detailed documentation and reporting for audit and compliance purposes
• Reconcile carrier DB statements and resolve discrepancies
• Pull statements from carrier websites
• Monitor accounts to ensure timely processing and posting of all transactions
• Act as a liaison between carriers, clients and internal staff regarding billing matters
• Timesheets submitted daily and all-time entries include detailed notes
• Keep an accurate record of time spent on each task using timers
• Non-billable admin time should be 10% or less than the total time worked
• Attend/participate in all required meetings
• Clock in/out according to policy
• Find opportunities to prevent loss to Angela Adams Consulting and Angela Adams Consulting Clients
• Plan, coordinate, and organize work effectively
• Adhere to Angela Adams Consulting core values
• Adhere to Angela Adams Consulting employee guide – maintain confidentiality, limit absenteeism, communicate schedule changes with the manager
• Update individual performance plan monthly to achieve your own goals and track your own results
• Complete assignments on time
• Assist other employees during uneven workload
• Work as part of the team and cooperate with others

Direct Bill Processor

• Provide remote CSR services in both commercial and personal lines to agency clients, operating within AMS360.
• Ensure agencies receive accurate, timely, and professional support in managing their daily service needs.
• Help agencies operate more efficiently, enhance client satisfaction, and maintain compliance with the industry’s best practices.
• Generate and process daily downloads of reports.

See all jobs on JobTailor

Direct Bill Processor

Customer Service Representative