Pre-sales Engineer

• Leading demos and supporting technical evaluations for the Mimica platform, ensuring a path to value realization and positive ROI.
• Building and executing POC plans with success criteria, managing scopes, expectations, and timelines, and acting as the point of contact for questions, issues, or escalations.
• Serving as the Voice of the Customer, providing insights to engineering and product teams and input for improvements and new feature development.
• Contributing to product documentation by adding clear explanations, examples, and how-to guides.
• Partnering with Marketing to deliver educational content such as blog posts, tutorials, and presentations.
• Assisting BDRs in identifying compelling use cases and tailoring messaging to value drivers specific to each industry, vertical, or function.
• Nurturing strong relationships with key decision-makers at all levels, turning them into advocates and champions.
• Acting as a trusted advisor for customers, deepening relationships and driving account growth including renewals and upsells.

Senior Solutions Engineer – Pre-Sales

• You are the technical engine of every deal.
• You run discovery, lead the platform assessment, demo the product, and own the proof-of-concept, the POC is how we win.
• You translate a customer's migration risk into a concrete blast-radius map, handle the hard technical objections, scope the work, and hand off cleanly to delivery.
• Run technical discovery with data and platform leaders at regulated enterprises.
• Lead the platform assessment: map the estate, score complexity, show the migration blast radius.
• Own demos and POCs end to end, the SE-run POC is the primary proof in the sales cycle.
• Handle technical objections (perimeter/security, cross-platform lineage, build-vs-buy) with credibility.
• Scope engagements and hand off to FormativGroup delivery; stay close through landing.
• Feed what you learn in the field back into product priorities.

Sales / Pre-Sales Engineer – Data Platform

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
• Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
• Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
• Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders
• Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
• Take the initiative to identify and solve problems - both for the customer and within the organization as we grow
• Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations

Pre-sales Engineer jobs in Connecticut

See all jobs on JobTailor

Senior Solutions Engineer – Pre-Sales

Sales / Pre-Sales Engineer – Data Platform

Senior Presales Engineer