People Operations

• Own and drive core operational and employee lifecycle programs from onboarding to off-boarding
• Lead end-to-end program and project management across multiple concurrent initiatives, stakeholders, and timelines, ensuring high quality delivery and execution
• Redesign and scale manual processes (e.g., probation period management) using automation, AI, and agentic workflows
• Identify and implement opportunities to drive operational excellence and consistency across People programs and processes
• Build and maintain the People team's internal knowledge base as a reliable, self-service resource
• Support compliance and audit readiness, including SOC 2, regulatory requirements, and the employee handbook
• Partner cross-functionally to drive key People initiatives (e.g., performance enablement) from concept through execution
• Develop and maintain standard operating procedures (SOPs), playbooks, and process documentation for all core People workflows
• Track and report on key People metrics (e.g., eNPS, time-to-productivity) to drive data-informed improvements

People Programs Lead

• Own end-to-end delivery of enhancements across Workday and the broader People Tech stack, ensuring scalable and high-quality solutions
• Configure and maintain Workday HCM (business processes, security, notifications, and reporting) across key employee lifecycle processes
• Partner with stakeholders across People, Talent Acquisition, Finance, and BizTech to translate business needs into effective system solutions
• Identify and implement opportunities to improve automation – including AI-assisted workflows – to enhance data integrity, reduce manual effort, and elevate the user experience across People systems
• Ensure seamless interoperability across People systems (e.g., Workday, Adaptive, Ashby, payroll providers), optimizing end-to-end workflows
• Design, build, and maintain integrations between Workday and external systems, exploring AI and automation tools (e.g., Workato, AI-powered bots) to streamline data flows
• Monitor integration health, troubleshoot issues, and perform root cause analysis to ensure reliability
• Support workforce planning and headcount data flows, particularly between Workday and Adaptive
• Support testing efforts for new functionality and product releases, ensuring smooth and controlled deployments
• Maintain clear documentation and establish best practices for system governance, change management, and ongoing support
• Stay current on AI and automation trends in the HR Technology space, proactively recommending tools and approaches that can improve team efficiency and employee experience

Senior People Systems, Integrations Analyst

• Serve as a primary Workday administrator and subject matter expert, responsible for ongoing configuration, maintenance, optimization, and support across HR modules (e.g., Core HCM, Recruiting, Compensation, Performance, Learning, Reporting)
• Design, configure, and maintain Workday business processes, approvals, security roles, data validations, and calculated fields
• Manage Workday releases and enhancements, including requirements gathering, impact analysis, testing, deployment, and communication
• Troubleshoot system issues, monitor integrations, resolve configuration challenges, and partner with vendors or Workday support as needed
• Ensure data integrity, compliance, and a strong user experience for employees, managers, and HR
• Design, implement, and optimize end-to-end people operations processes, leveraging Workday where appropriate, but not limited to Workday-based solutions
• Analyze current workflows across the employee lifecycle and redesign processes to improve efficiency, clarity, scalability, and employee experience
• Maintain a deep understanding of HR workflows, policies, procedures, business objectives, regulatory requirements, and industry practices to anticipate and respond to changing needs
• Identify and implement process improvement opportunities that streamline People Operations and promote innovation
• Manage people operations and systems-related initiatives through the full lifecycle: requirements gathering, configuration, testing, implementation, and adoption
• Provide data analysis across talent attraction, development, performance, and retention to answer key business questions
• Identify key analytics and insights to improve workforce planning, operational effectiveness, and employee experience
• Design dashboards and reports, assess usage, and enable data self-service for the business
• Design and implement surveys for candidates, new hires, and employees, including the annual employee engagement survey
• Develop training materials, presentations, job aids, and documentation to support process and system understanding
• Remain current on HR systems, data strategies, and best practices to continuously improve how technology supports the business.

Senior People Operations Analyst

• Serve as a trusted advisor to the CEO, President and executive team on workforce planning, organizational design, leadership development, and talent strategy.
• Steward and evolve Miva’s culture; lead programs that reinforce engagement, belonging, and the overall employee experience in a fully remote, geographically distributed workforce.
• Own total rewards strategy, including compensation philosophy, market benchmarking, benefits design, and 401(k) plan oversight.
• Oversee full-cycle recruiting strategy for all positions across the organization.
• Lead diversity, equity, and inclusion strategy and related programs.
• Define and report on key people metrics (headcount, retention, engagement, time-to-hire, compensation positioning, etc.); deliver data-driven recommendations to leadership.
• Use HR systems and tools (HRIS, ATS, performance, payroll, benefits) to ensure programs run efficiently.
• Identify, evaluate, and implement opportunities to leverage AI and emerging technologies to optimize HR workflows, improve efficiencies, and elevate the quality of people programs and deliverables.
• Lead organizational change management initiatives, including reorganizations, role transitions, and growth planning.
• Manage the HR budget and external vendor relationships, including benefits brokers, payroll providers, employment counsel, and recruiting partners.
• Anticipate emerging people risks and opportunities, and proactively recommend and implement solutions.
• Provide direction to a part-time Recruiter consultant; review pipelines, and ensure a consistent, high-quality candidate experience.
• Design and deliver an exceptional onboarding experience that ramps new hires quickly and connects them to Miva’s culture and goals.
• Ensure payroll, health benefits, and 401(k) plan are processed accurately and timely, and remain compliant with all federal, state, and local laws across the multiple states in which Miva employees reside.
• Administer leaves of absence, accommodations, workers’ compensation, and unemployment claims.
• Maintain HRIS and employee records; ensure data integrity and produce reporting as needed.
• Coach managers and employees on performance, behavioral concerns, team dynamics, and employee relations matters.
• Conduct employee relations investigations and recommend appropriate corrective action; partner with employment counsel as needed.
• Maintain and update the employee handbook, policies, procedures, and job descriptions.
• Manage offboarding logistics, including exit interviews and analysis of attrition trends.
• Provide guidance to employees and managers on company policies, benefits, and processes.
• Be a visible, trusted resource and first point of contact for employees on all people-related matters.
• Perform other duties and projects as assigned.

See all jobs on JobTailor

People Programs Lead

Senior People Systems, Integrations Analyst

Senior People Operations Analyst

Director, People Operations