People Operations

• Own core HR operations across the full employee lifecycle
• Support managers and employees on performance management and employee relations
• Work with EOR providers and contractors across multiple jurisdictions, navigating the complexity of a multi-country European workforce
• Collaborate with Finance on contractor and payroll-related processes, ensuring accuracy and timely execution
• Design and document scalable HR workflows, replacing manual processes with structured, AI-assisted solutions
• Build and maintain people ops tooling and automations, including integrations with HiBob, Notion, Slack, and other internal systems
• Identify opportunities to leverage AI and automation to improve operational efficiency — and then actually build them

Senior People Operations Specialist

• Collaborate with the broader People team and cross-functional stakeholders to deliver People Experience initiatives that align business strategy and goals.
• Partner with the People team to refine the full employee experience and build supporting processes.
• Automate and improve People workflows throughout the employee lifecycle, including onboarding, offboarding, compensation and reward, and performance management.
• Lead Hibob optimization, and the subsequent change management.
• Identify areas for improvement in existing People programs and operations and propose and deliver new initiatives to address gaps.
• Act as an escalation point for complex, global queries from Oyster employees.
• Capture and analyze People data to define key metrics and build people dashboards.
• Write clear and succinct articles for our knowledge base, and to help our employees navigate our exciting programs and initiatives.
• Develop and deliver internal communications that aligns with Oyster’s goals.
• Serve as an architect for AI integration within the People Team.

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Senior People Operations Specialist

Senior People Experience Specialist