Payroll

• Process multi-state payroll accurately and on schedule in Workday, including regular cycles and off-cycle runs
• Reconcile payroll data prior to each processing cycle and proactively resolve discrepancies
• Monitor stock/equity transaction settlement dates and ensure timely tax deposit execution, including same-day when required
• Audit payroll results to ensure accuracy and compliance
• Execute and validate tax deposits through Workday and ADP SmartCompliance; escalate discrepancies with clear documentation
• Maintain payroll records in accordance with federal, state, and local requirements
• Leverage (or learn) AI-driven payroll tools, including Workday Payroll Agents, to support processing and audit workflows
• Monitor payroll tax thresholds and deadlines, including next-day deposit triggers
• Support year-end activities such as W-2 processing, ACA reporting, and payroll tax reconciliation
• Assist with audits and regulatory inquiries by preparing accurate payroll documentation
• Track and document key payroll timelines to support accountability and continuous improvement
• Partner with HR Business Partners and Total Rewards on compensation changes, new hire setup, terminations, and leave processing
• Respond to employee payroll inquiries with clarity and professionalism
• Help document and standardize processes to reduce single points of failure
• Contribute to Workday enhancements and broader People Operations process improvements

Payroll and People Operations Analyst

• Oversee end-to-end payroll processing to ensure accurate and timely payment of wages, bonuses, and deductions
• Ensure compliance with federal, state, and local wage and hour laws, tax regulations, and reporting requirements
• Review and approve payroll reports, reconciliations, and audits
• Develop, document, and maintain payroll policies, procedures, and internal controls
• Troubleshoot and resolve complex payroll discrepancies and system issues
• Partner with Finance to ensure proper accounting, funding, and reconciliation of payroll liabilities
• Serve as the primary escalation point for payroll-related inquiries and issues
• Lead payroll system implementations, upgrades, and process improvements
• Manage all employee benefits programs, including medical, dental, vision, life, disability, and leave programs
• Oversee open enrollment planning, communications, and execution
• Ensure accurate enrollment, changes, and terminations across all benefit plans
• Reconcile benefit vendor invoices and resolve discrepancies
• Maintain compliance with applicable regulations (e.g., COBRA, ACA, HIPAA, FMLA)
• Act as the primary liaison with brokers, carriers, and third-party administrators
• Manage the company’s 401(k) and retirement plans in compliance with ERISA and IRS regulations
• Oversee employee enrollments, contributions, employer match processing, loans, and distributions
• Reconcile retirement plan contributions between payroll and plan providers
• Coordinate annual compliance testing, audits, and required filings (e.g., Form 5500)
• Partner with plan advisors and TPAs to ensure plan effectiveness and compliance
• Provide leadership and guidance on retirement plan education and communications
• Lead, mentor, and develop payroll and benefits staff (as applicable)
• Establish performance standards, workflows, and accountability measures
• Identify risks, inefficiencies, and opportunities for continuous improvement
• Develop and implement corrective action plans to address recurring payroll or benefits issues
• Support special projects, system implementations, audits, and cross-functional initiatives

Payroll & Benefits Manager

• Prepare, review, and submit certified payrolls and monthly union reports.
• Maintain accurate classification of labor categories, wage rates, prevailing wage determinations.
• Respond to customer inquiries.
• Process monthly Union Benefit reports and payments.
• Support audits.
• Additionally, help process garnishment requests, including child support.
• Assist the Payroll Manager in other tasks.

Payroll Clerk – Unions

• Process payroll on time and accurately: Run bi-weekly payroll for Dutch Bros. LLC
• Process individualized payroll activities that include (but are not limited to): Garnishments, Payroll Draws, Direct deposits
• Administer stand employee bonuses, as dictated by Finance/Accounting Departments
• Distribute manual payroll checks
• Process manual checks, as requested by Human Resources Department
• Protect DB operations by maintaining strict confidentiality
• Track and update payroll change paperwork
• Print pay stubs upon request
• Maintain clear, open communication with HR and Finance/ Accounting Departments
• Create and maintain employee Payroll files for DB LLC
• Support employees with use of time and attendance software
• Answer inquiries regarding employment verification
• Assist employees with establishing online user access
• Document and update DB LLC payroll processes, as needed
• Respond to employee and HQ Payroll inquiries within 1 business day
• Provide payroll information to other departments, as needed, through reports, charts, graphs, or other requested presentation methods
• Respond to Verification of Employment requests and wage verifications
• Employee system troubleshooting
• Assist with employee questions regarding W2s, Direct Deposit, and pay-stubs
• Coordinate internal and external meetings, as needed, to ensure all departments, Operators, and Franchisees have the necessary information
• Other duties as assigned

Payroll Processor

• Process biweekly payroll for 450+ employees across multiple states in ADP
• Ensure accuracy across wages, benefits, garnishments, taxes, and deductions
• Manage payroll tax setup, filings, and payments (federal, state, local)
• Audit payroll data from multiple inputs (HR, benefits, finance) prior to processing
• Maintain and update employee data within ADP
• Serve as the go-to for payroll-related questions from employees and managers
• Monitor integrations impacting payroll (benefits, expenses, etc.)
• Support internal and external audits with payroll data and reporting
• Partner with Accounting and leadership on payroll reporting and reconciliations
• Maintain payroll records and ensure compliance with retention requirements
• Help improve payroll processes, controls, and documentation
• Support training on payroll and timekeeping processes

Payroll and Tax Administrator

• Provide exceptional email and phone support for customers that love our software
• Provide solutions to questions regarding deductions, garnishments, the BambooHR payroll software, etc. (if you don’t already know this, don’t worry, we’ll teach you!)
• Research solutions to challenging problems our clients face
• Help clients integrate and utilize the software in the best way possible
• Do your best, focused work, Monday through Friday (no weekends!)

Payroll Support

• Directs the day-to-day operations of the payroll department
• Directs management team in managing staffing levels and productivity
• Directs and coordinates bi-weekly and calendar year-end processing of payroll including supplemental payrolls, W-2s, tax forms, and all additional required documentation per local and federal regulations
• Ensures payroll and tax filings are processed accurately and timely
• Partners with Human Resources (HR) to resolve HR and benefit issues related to payroll processing

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