Patient Coordinator

• Performs a variety of customer service and patient care tasks to ensure a positive patient experience
• Ensures documentation and patient records are prepared and organized
• Ensures patients have a clear understanding of what to expect during and after their appointment
• Greets and assists patients, customers and visitors in person and over the phone
• Performs patient registration in various systems
• Answers all phone calls in a professional and courteous manner
• May collect monies for time-of-service patient responsibility
• May be responsible for verifying insurance coverage and obtain prior authorization
• May perform preliminary screening of patients prior to procedures, which may include medical history
• May transport patient to/from the exam room
• May assist in patient transfer on/off the exam table
• May provide the patient with preliminary and post-procedure instructions
• In the mobile setting, may assist in preparing the unit for transport
• Will maintain a clean and organized work area
• May order supplies and ensure the work area is properly stocked
• Will ensure accuracy of patient records
• May schedule patient appointments and obtain insurance verification and/or authorization
• May prepare medical records for physicians, patients and customers
• Ensures accurate documentation of patient visits in various electronic systems and on written documents
• May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer
• Performs all duties within HIPAA regulations

Patient Coordinator jobs in Kentucky

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Patient Coordinator