Patient Care Coordinator

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatment's and documents.
• Triage patient phone calls and messages and document them appropriately
• Orders and manages supplies under the direction of manager
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patients chart
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.
• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records.
• Adhere to HIPPA.
• Communicates schedule changes to the team and assists with rescheduling patients.
• Manages incoming mail and deliveries.

Patient Care Coordinator managing patient care and referrals at Vivo Infusion

Patient Care Coordinator – Neurology

Patient Care Coordinator at Vivo Infusion guiding patients through care coordination and referrals. Providing administrative support and ensuring quality patient care at the neurology clinic.

• Creating a responsive, concierge-level support environment
• Anticipating patient needs and addressing them proactively
• Scheduling patient visits and coordinating lab draws with precision
• Sending personalized reminders and clear instructions
• Resolving patient issues promptly and completely
• Identifying and eliminating potential friction points
• Coordinating with Executive Assistants on seamless scheduling
• Managing lab orders and vigilantly tracking test results
• Orchestrating workflows that help physicians and APP’s stay organized
• Maintaining impeccable patient charts updated in real-time
• Noticing and correcting documentation errors
• Uploading and organizing patient documents and results
• Ensuring critical information reaches the right team members at the right time
• Building trusted partnerships with valued consultants and referral sources
• Making referrals and ensuring nothing falls through the cracks
• Navigating external healthcare systems on behalf of patients
• Arranging specialized testing with attention to every detail
• Creating seamless transitions between Early Medical and external providers
• Identifying opportunities to improve processes and workflows
• Filling gaps and proposing creative solutions
• Supporting colleagues during high-volume periods
• Contributing insights to process improvement initiatives
• Developing systems that benefit the entire clinical team.

Patient Care Coordinator at Early Medical coordinating patient care and providing exceptional service

Patient Care Coordinator at Early Medical coordinating patient care through exceptional support and luxurious service. Engaging with patients to ensure a frictionless healthcare experience.

Patient Care Coordinator jobs in Texas

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Patient Care Coordinator – Neurology

Patient Care Coordinator