Patient Access

• Coordinate accurate scheduling of multiple outpatient diagnostic appointments across health system locations and departments
• Schedule appointments based on resource availability while reducing service delays
• Accept and prioritize incoming phone calls
• Triage information for urgent procedure requests
• Send critical requests for supplies and services to appropriate personnel to support early ordering and pre-authorization processes
• Obtain necessary information according to department procedures and provide directed instructions
• Schedule correct procedures and enter orders accurately into the clinical system
• Identify patients accurately in the Master Patient Index and assign correct Medical Record and Account Numbers
• Serve as liaison and communication point among patients, customers, staff, offices, departments, employees, and healthcare professionals
• Communicate schedule changes early and accurately to maximize scheduling efficiency

Part-time diagnostic appointment scheduler for Saint Francis Catholic health system

Patient Access Scheduler I – Diagnostic

Part-time Patient Access Scheduler coordinating outpatient diagnostic appointments for Saint Francis, a Catholic nonprofit health system. Managing calls, orders, patient records, and pre-authorization workflows.

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Patient Access Scheduler I – Diagnostic