Outside Sales

• Client Engagement & Relationship Management: Act as the primary point of contact for key strategic clients, fostering deep relationships and trust to ensure long-term business growth.
• Proactively manage and grow existing accounts, identifying opportunities to expand the use of ESG cyber security solutions.
• Develop a thorough understanding of each client’s business objectives, needs, and technical challenges.
• Collaborate closely with partners and clients to implement tailored strategies that leverage the full ESG security solution portfolio.
• Ensure high levels of client satisfaction by consistently delivering value and providing proactive support throughout the client lifecycle.
• Portfolio Adoption & Solution Delivery: Drive the adoption of ESG cyber security solutions, ensuring clients fully realize the value of the products.
• Work with clients to identify gaps in their IT capabilities and propose solutions that align with their long-term business goals.
• Collaborate with technical teams and partners to deliver solution demonstrations, workshops, and proof-of-concepts (POCs) to showcase the capabilities ESG solutions.
• Provide leadership during implementation and deployment phases, ensuring a seamless integration of solutions into the client’s environment.
• Sales Growth & Revenue Retention: Meet and exceed new logo revenue, retention and growth targets by qualifying/converting leads, identifying upsell and cross-sell opportunities within your assigned accounts.
• Lead the development and execution of strategic account plans, with a focus on driving portfolio expansion and securing renewals.
• Identify risks to account health and work proactively to mitigate client churn, securing long-term partnerships.
• Participate in quarterly business reviews (QBRs) with clients, providing insights on the performance of solutions and offering recommendations for optimization.
• Collaboration & Internal Alignment: Work closely with internal teams, including sales engineering, customer success, and technical support, to ensure client needs are met.
• Act as a client advocate within Arrow, providing feedback to product management and development teams to drive product improvements.
• Collaborate with marketing and sales leadership to develop targeted campaigns and initiatives that promote ESG cyber security solutions.

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ESG Field Sales – Named Account and New Logo Sales