Operations

• Provide comprehensive calendar management: schedule meetings, appointments, and calls across multiple time zones.
• Serve as a communication gateway, managing and prioritizing emails and messages with discretion.
• Manage and maintain important documents, files, and records, ensuring easy accessibility for the CEO.
• Proactively handle administrative tasks to ensure the CEO's punctuality and preparedness for all commitments.
• Extract follow-ups from meeting notes, including action items, decisions, and key takeaways.
• Actively follow up on action items and commitments made during meetings, tracking progress, and ensuring timely completion.
• Arrange travel and accommodations as needed.
• Prepare basic documents, presentations, and reports.
• Perform other core administrative and support duties as required.

Operations Assistant

• Develop, maintain, and create both: high polygonal models and real-time game assets (mainly hard-surface) matching (or exceeding) project and studio standards
• Work with Lead Artists to ensure timely completion of game assets
• Communicate regularly with the Lead Artist regarding the status of current tasks
• Obtain Lead Artists guidance and approval as required to advance tasks
• Continue to refine artistic abilities and learn new software packages and / or in-house tools
• Contribute to the team-oriented environment

3D Props Artist – Legendary AAA Stylized Project

• - Team Leadership: Lead, mentor, and inspire a team of Prop Artists, providing regular feedback and conducting performance reviews.
• - Quality Control: Ensure all assets meet the specific artistic and technical requirements of our AAA partners, maintaining a "Gold Standard" output.
• - Pipeline Management: Develop and optimize efficient modeling and texturing workflows (PBR) to meet demanding production schedules.
• - Project Oversight: Manage the distribution of tasks within the team and ensure deadlines are met across various active projects.
• - Cross-Department Collaboration: Work closely with Art Directors, Technical Artists, and Project Managers to identify potential risks and solve production bottlenecks.
• - Documentation: Create and maintain technical briefs, style guides, and best-practice documentation for the props department.

Lead Props Artist

• Support for Company Owned ATM Network
• Handles vendor related calls and other requests coming from Direct Clients which are related to Acquiring & Corporate Products
• Act as a back-up for Issuing Contact Center when necessary or as a 1st line call support if specific language requires are in place
• Analyze inspection data, conduct trends analysis and identify root causes of trends. Solve and/or make recommendations to implement changes to correct problems.
• Assist with special projects in its area
• Conduct inspections, prepare required documentation, and interpret basic analytical data.
• Contributes to the improvement of existing procedures and drawing new ones in case of need
• Ensuring Quality Monitoring of individuals to meet department SLA’s and KPI’s.
• May provide inputs for training need.
• May coordinate the rollout of client-specific procedures within the service center.

ATM Operations Specialist

• Track and analyze daily performance (points, KPIs, efficiency) across all mechanics
• Maintain and update performance tracking systems and reports
• Follow up directly with underperforming mechanics to identify issues and drive improvement
• Provide daily performance summaries and insights to management
• Support disciplinary processes (notices, attendance tracking, call-outs, etc.)
• Assist with scheduling, coverage planning, and cross-location staffing
• Own and maintain inventory tracking system for parts and accessories across all locations
• Analyze stock levels, usage trends, and forecast demand
• Initiate and manage transfer requests between warehouse and stores
• Prevent stock shortages through proactive planning and communication
• Support and oversee inventory counts and audits
• Plan and coordinate transfers of bikes, batteries, and parts between locations
• Work closely with logistics to ensure readiness on both shipping and receiving sides
• Monitor bike availability across locations and align supply with demand
• Oversee movement of damaged bikes, batteries, and scrap
• Communicate daily with store teams to align on priorities and production targets
• Assign workload to key locations (especially main warehouse/store with highest mechanic capacity)
• Monitor repair flow, turnaround time, and operational bottlenecks
• Ensure stores are properly equipped to meet demand and avoid lost sales
• Onboard new mechanics on ERP basics and operational workflows
• Train store managers on inventory tools and transfer request processes
• Provide ongoing support and guidance on systems and procedures
• Act as a bridge between stores, logistics, procurement, legal, and leadership
• Resolve operational issues and conflicts in real time
• Support escalation handling and critical decision-making
• Track decommissioned bikes and maintain structured reporting
• Monitor fleet health, availability, and repair pipeline
• Support leadership with data for operational decisions
• Manage key B2B client (DutchX) operations end-to-end
• Coordinate repairs, logistics, and communication with client
• Handle escalations and ensure service quality
• Align internal teams to support client needs

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Operations Assistant

3D Props Artist – Legendary AAA Stylized Project

Lead Props Artist

ATM Operations Specialist

Operations Lead, Russian Speaker