Operations

• Monitoring real-time data streams from field sensors and responding to alerts.
• Consistently following SOPs (Standard Operating Procedures) to investigate and localize real-time faults with minimal error.
• Quickly and efficiently working with Supervisors on ad-hoc data requests, and following up during ongoing investigations.

Operations Analyst – Contractor Role

• Accelerate revenue growth
• Negotiating contract to obtain contract signature
• Preparing customer pitches & presentations of Vestas' Service solutions
• Generating new opportunities & leads based on customer understanding
• Identifying key value levers and setting effective deal strategy
• Preparing deal-specific cost-base and pricing
• Developing, writing & submitting compelling proposals / quotations
• Project-managing internal stakeholders and cross-functional deal teams
• Follow-up meetings with region responsibles

Lead Commercial Operations

• Support the implementation of continuous improvement initiatives
• Contribute to enhancing operational performance across the Airfreight organization
• Focus on analyzing processes
• Identify improvement opportunities
• Ensure alignment with the organization’s operational standards and strategic objectives

Airfreight Operational Excellence Specialist

• Manage and administer our client trading platforms, including MT4, MT5, cTrader and the in-house Pepperstone trading platform.
• Manage the company's internal dealing infrastructure, including execution, pricing and hedging engines, liquidity aggregators and proprietary trading infrastructure to ensure smooth and efficient trading operations.
• Vigilantly monitor all dealing-critical systems, which encompass Trading Systems, Proxy servers, Windows servers, Aggregators, Pricing Engine and Third-party plugins to proactively detect and address issues to maintain system stability.
• Perform periodic health and performance checks on all trading platforms and systems to maintain optimal efficiency and reliability.
• Regularly conduct audits of trading platform systems and software to identify and rectify any vulnerabilities or discrepancies.
• Address Operations tickets and requests promptly, considering the business sensitivity and urgency of each request.
• Manage the process of corporate actions, swaps, as well as other daily operational tasks as required by the business, contributing to the smooth functioning of trading operations.
• Conduct end-to-end investigations for trade-related issues, identifying and resolving any discrepancies or problems.
• Monitor pricing and resolve pricing issues effectively to prevent disruptions in client trading activities.
• Manage escalations and maintain relationships with both internal stakeholders, external vendors and service providers. Ensure efficient communication and issue resolution.
• Support regulatory reporting initiatives such as transaction reporting, best execution and market abuse surveillance.

Junior Trading Operations Engineer

• Managing the IB approval processes by ensuring prompt reviews, compliance checks, and necessary approvals.
• Overseeing partner support queues, swiftly addressing inquiries to meet service level agreements (SLAs).
• Enhancing partner conversions by actively following up on applications.
• Working closely with global compliance teams to guarantee adherence to regulations.
• Keeping an eye on partner advertising for compliance and taking charge of fraud detection measures.
• Assisting in process enhancements and coordinating MAM setups effectively.
• Handling rebate reconciliation, resolving discrepancies, and ensuring payments are made on time.
• Compiling and delivering insightful reports on partner activities.
• Leading the onboarding and training experience for new team members to set them up for success.

Partners Operations Officer

• Act as a critical link between solutions engineering, customer support, customer success, operations, finance, and product teams to solve complex problems for our customers
• Serve as the first point of escalation and main point of contact once customer issues are identified, ensuring swift and effective resolution
• Work as an extension of the daily operations team to deeply understand our supply chain and identify where shipment-level issues occur
• Collaborate with Customer Success Managers on maintaining high NPS scores for our brands
• Work closely with the Customer Support team to help triage account-level issues

Account Operations Associate

• Ejecutar procesos de curse, retención y pago
• Mantener la calidad de la revisión documental
• Cumplir con ciclos de operación definidos
• Realizar tareas operativas según corresponda

Analista de Operaciones

• Serás responsable de liderar al equipo de producción, asegurando una operación segura, eficiente y confiable, impulsando la mejora continua de los procesos productivos y fortaleciendo una cultura orientada a cero accidentes.

Supervisor de Operaciones

• Coordinar y anticipar requerimientos operativos de proyectos sociales en terreno
• Gestionar compras, proveedores y seguimiento de pedidos
• Administrar inventario de insumos clínicos y materiales operativos
• Coordinar armado, traslado y retorno de materiales y equipamiento
• Velar por el correcto uso, mantención y disponibilidad del equipamiento clínico
• Ejecutar y asegurar procesos básicos de esterilización y control de material clínico cuando sea necesario
• Apoyar a equipos en terreno, reforzando protocolos y estándares operativos
• Identificar riesgos operativos y proponer mejoras en la operación

Coordinador de Operaciones – Proyectos Sociales en Salud

• Supervisar la ejecución del plan de caminos de acuerdo con los estándares de seguridad, siendo responsable de la gestión de seguridad de tu equipo , velando porque todos los trabajos se ejecuten bajo los estándares de seguridad de MEL , el plan de producción y la optimización de procesos, integrando inputs de áreas como topografía, reportes RAC y eventos de autonomía.
• Supervisar que las actividades de construcción y mantención de caminos se desarrollen de forma segura y eficiente.
• Coordinar con las distintas áreas de la Gerencia de Operaciones Mina la ejecución de trabajos de mejora de caminos y cruces.
• Velar porque las mejoras realizadas en los caminos se reflejen correctamente en la mina virtual, especialmente en contextos de operación autónoma.
• Mantener de forma permanente los cruces mineros de acuerdo con los estándares definidos en el Manual de Caminos.
• Coordinar la entrega de equipos a mantención de acuerdo con la programación establecida.
• Supervisar la correcta operación de los equipos según su capacidad de diseño.
• Monitorear el desempeño de las personas operadoras conforme a los estándares operacionales, procedimientos e instrucciones de trabajo.
• Consolidar los antecedentes asociados a eventos operacionales para su análisis e investigación.
• Promover en tu equipo la generación de ideas de mejora continua e iniciativas de optimización operacional.

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