Network Operations

• Perform assessments of systems and networks within the networking environment or enclave
• Identify systems and networks that deviate from acceptable configurations, enclave policy, or local policy
• Evaluate incident response procedures and capabilities
• Monitor, control, and isolate problems in a data communications network
• Activate/deactivate network lines according to established schedules
• Perform first- and/or second-level problem determination
• Interface with users and/or network vendors
• Monitor the health of mission networks
• Plan for and respond to service outages and other problems
• Assign, modify and delete passwords and user privileges
• Implement client workstations software patches, security fixes and service releases
• Provide first level of SIEM notification support
• ANG OTTI Tier 1 help desk support

Network Operations Center Technician – Cyber Network Analysis Tech 1

• Monitor information on all network sites, analyze various network monitoring tools, and identify deterioration of components in the system.
• Act as first tier in alert response and incident/problem resolution for the Cable One network to identify customer and infrastructure impacting issues.
• Perform initial troubleshooting and data gathering to identify and resolve issues in an efficient manner.
• Ensure proper escalation to technology operations teams and local system technicians.
• Coordinate communication and sends status email messages to all stakeholders and Cable One departments to inform of customer impacting issues.
• Maintain a detailed cause and resolutions log of customer and associate-related incidents.
• Ensure that the handover to next shift is up-to-date and communicated at the end of the shift.
• Confirm network events and issues are identified and properly escalated to the responsible management levels.

Network Operations jobs in Iowa

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Network Operations Center Technician – Cyber Network Analysis Tech 1

NOC Technician I