Network Engineer

• Support and direct involvement with negotiating contracts with assigned healthcare providers, focusing on favorable terms and compliance with organizational standards, strategy, and regulatory requirements.
• Conduct comprehensive reviews and analyses of assigned provider contracts, identifying areas for improvement and optimization.
• With support from your leader, utilizes data and analytics of provider financial issues and competitor strategies to inform negotiation and contracting decisions.
• Supports implementation of contracting policies and workflows; monitors and ensures effective and efficient contracting processes are in place.
• With input and support from their leader, monitor and analyze key metrics for network performance, cost, and provider satisfaction, and provide reports to leadership for assigned provider accounts.
• Ensure timely and professional resolution of provider issues
• Build and maintain positive relationships with healthcare providers to ensure network stability and quality.
• Assist in tracking and analyzing key performance indicators (KPIs) to monitor provider satisfaction and operational efficiency.
• Support provider onboarding, training, and resource distribution.
• Collaborate with internal teams such as Claims, Credentialing, and Contracting to resolve routine provider issues.
• Participate in process improvement initiatives to optimize workflows and enhance provider experience.
• Compliance with all applicable laws and regulations (DO NOT REMOVE - REQUIRED)
• Other duties as assigned (DO NOT REMOVE - REQUIRED)

Senior Network Contracting Specialist

• Meeting with business units and clients to determine and capture detailed requirements
• Clarifying a system specification, understanding work practices and the nature of the business of the requestor and stakeholders
• Planning project timelines
• Creating high-level implementation plans when required
• Developing agreed solutions and implementing new systems
• Presenting solutions in written or oral reports
• White-boarding complete or partial solutions
• Creating project deliverables
• Designing, installing, integrating, testing, and monitoring new systems
• Contribute and refine the team’s process and methodology, including documentation.

Senior Network Engineer

• Design and implement scalable, high-performance Wide Area Network (WAN), Local Area Network (LAN) and wireless solutions on both Cisco and Arista platforms
• Architect network systems for large complex organization infrastructures with focus on reliability and security
• Plan, design, and deploy Multi-Protocol Label Switching (MPLS) networks and designing systems that incorporate advanced Quality of Service (QOS) strategies and traffic shaping mechanisms
• Implement and manage routing and switching technologies (e.g., Open Shortest Path First (OSPF), Boundary Gateway Protocol (BGP), MPLS, etc.)
• Perform troubleshooting and optimization of WAN routing configurations across multiple locations
• Apply relevant encryption standards for securing data traffic across wide area networks
• Work with internal teams to ensure that the network is compliant with industry standards and regulations, including implementing Virtual Private Networks (VPN) and Secure Socket Layer/Transport Layer Security (SSL/TLS) encryption protocols
• Collaborate with internal teams including Information Technology (IT) security, Tech Fellow and stakeholders to align network architecture with business requirements
• Develop and maintain comprehensive network documentation, including network topology diagrams, configuration guides and capacity planning documents
• Provide exceptional training and knowledge transfer to junior designers with the shared goal and desire of growing together as one team
• Provide expert troubleshooting of network-related issues for LAN, WAN, wireless, and demilitarized zone (DMZ) networks
• Lead the team with a “one for all, all for one” attitude
• Assist in managing and owning the ticket queue for international queues and break/fix tickets to improve service restoration and meet metrics
• Assist in managing the Global Service Engagement Platform (GSEP) design change request queue
• Support incident resolution, root cause analysis, and implementation of corrective actions to prevent recurrence
• Participate in the on-call rotation schedule as part of the on-call calendar, including weekends and off-hours as needed

Expert Network Designer

• Designing and scaling high-availability service provider or enterprise-grade networks
• Leading the transition to next-generation network architectures, including Segment Routing
• Optimizing core routing protocols including: OSPF, ISIS, BGP to improve overall network performance and stability
• Architecting and maintaining MPLS-based services, including: RSVP-TE, LDP
• Serving as the final escalation point during critical, large-scale network outages
• Mentoring both junior and senior engineers to raise the team’s collective technical expertise
• Driving automation initiatives to reduce manual configuration efforts and minimize human error
• Performing additional duties as assigned

Principal Engineer, Core Network

• Support enterprise network modernization initiatives, including SD-WAN, PKI, and identity-based networking services.
• Install, configure, maintain, and troubleshoot enterprise network infrastructure.
• Support secure authentication services and certificate-based authentication solutions.
• Monitor and maintain enterprise network connectivity and performance.
• Configure and support switches, wireless access points, and related network hardware.
• Perform network deployments, upgrades, firmware updates, and security patching activities.
• Troubleshoot network, authentication, and connectivity issues across Windows and mobile platforms.
• Support mobile device connectivity and secure access services.
• Create and maintain network diagrams, technical documentation, and operational procedures.
• Participate in network testing, validation, and implementation activities.
• Work closely with security, server, and infrastructure teams to ensure reliable and secure operations.
• Manage and resolve network-related service tickets and support requests.
• Assist with physical network installations, equipment deployments, and infrastructure upgrades.
• Provide regular project updates, status reports, and technical documentation.

Network Administrator – Contract

• Produce high- and low-level network designs for multi-site, data center, cloud, and hybrid deployments following established standards and reference architectures
• Define topology, routing, Internet Protocol (IP) addressing, segmentation, resilience, capacity estimates, and quality of service (QoS) for assigned projects
• Create clear implementation artifacts: design diagrams, configuration guides, cutover plans, rollback procedures, and acceptance criteria
• Validate designs with modelling, lab testing, or simulation and make recommendations to improve resiliency and performance
• Participate in vendor evaluations and technology assessments; provide technical input for selection processes
• Support implementation teams during deployment and handover; troubleshoot and resolve design-related issues that arise during rollouts
• Collaborate with security, cloud, storage, compute, procurement, and operations teams to ensure cohesive solutions and smooth delivery
• Contribute to architecture standards, design patterns, and documentation; propose improvements based on project experience
• Ensure designs meet compliance, security, performance, availability, and cost objectives for assigned scope
• Keep up to date with industry trends and emerging/networking technologies and provide practical recommendations for adoption

Mid-Level Network Designer

• Performs operational analysis and mission effectiveness analysis.
• Designs and plans complex network systems.
• Provides specifications and detailed schematics for network architecture.
• Provides specific, detailed information for hardware and software selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements.
• Shares technical expertise with colleagues in all areas of network and computer hardware and software interconnection and interfacing, such as routers, switchers, firewalls, hubs, bridges, gateways, etc.
• Evaluates and reports on new network technologies to enhance capabilities of the network.
• Performs configuration management and release engineering tasks to ensure new software product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable.
• Coordinates with the cyber security team to develop and implement security baselines and Group Policy Object (GPO) settings.
• Acts on vulnerability reports to perform timely remediation, applying security patches, configuration adjustments, and other corrective measures in coordination with the cyber security team.
• Work is performed without appreciable direction and exercises considerable latitude in determining technical objectives of assignment.
• Guides the successful completion of major projects where erroneous decisions typically result in failure to achieve major organizational objectives.
• Acts as the organization’s prime technical contact for projects with significant technical matters that need to be communicated to senior external personnel.

Principal Network Specialist

• Administer and support SolarWinds monitoring environment
• Manage SIEM platforms, monitoring tools, and network infrastructure
• Troubleshoot complex server, network, and security issues
• Perform system upgrades, maintenance, and performance tuning
• Develop automation scripts and operational procedures
• Support disaster recovery and failover initiatives
• Conduct root cause analysis and implement corrective actions
• Lead technical projects and mentor junior team members
• Participate in 24x7 on-call support rotation
• Ensure compliance with security and governance standards

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