Network Engineer

• Support the Advanced Enterprise Global Information Technology Solutions (AEGIS) program
• Design, configuration, and troubleshooting of the NASA enterprise network infrastructure with a focus on Wi-Fi technologies
• Leverage understanding of RF principles and wireless protocols
• Utilize tools like Cisco Catalyst Center, Cisco Identity Services Engine (ISE), and Splunk
• Design robust, scalable, and secure wireless network solutions
• Conduct requirements gathering and collaborate with stakeholders
• Create predictive models and heatmaps using Ekahau software
• Manage and configure Cisco Identity Services Engine (ISE)
• Troubleshoot network issues and provide timely resolution
• Maintain network configuration, inventory, performance using Cisco Catalyst Center aka DNAC
• Develop custom Splunk dashboards and alerts
• Maintain up-to-date documentation of network configurations
• Collaborate with NASA customers, Technicians, Network Engineers, and Network Architects

Network Engineer III

• Leverage expert-level knowledge and experience in network deployments
• Ensure 100% uptime during events through monitoring and maintenance
• Collaborate with various departmental resources to meet customer requests
• Serve as a Subject Matter Expert (SME) in Hospitality environments
• Provide focused resolution for complex technical issues
• Participate in a community of Field Technology Experts for knowledge sharing
• Analyze trends and reporting for operational impacts
• Identify opportunities for streamlining and process improvements

Senior Network Technician, Convention Services

• Become part of our Missile Defense Agency (MDA) Network Development team
• Develop network architectures and solutions to support the development of new weapon system capabilities and efficiencies
• Contribute to our national defense while working alongside CCIEs and other strong network architects

Network Administrator

• Lead end-to-end network architecture and design for global, multi-site, data center, cloud, and hybrid network solutions
• Define high-level and detailed designs (logical and physical), including topology, routing, IP addressing, segmentation, resilience, capacity, and Quality of Service (QoS)
• Develop and maintain architecture standards, reference designs, design patterns, and best practices
• Perform capacity planning, traffic engineering, and scalability analysis
• Validate designs with modeling and lab testing
• Lead technology selection and vendor evaluations for routing, switching, Wide Area Network (WAN) optimization, Software-Defined Wide Area Network (SD-WAN), Multiprotocol Label Switching (MPLS), Ethernet Virtual Private Network/Virtual Extensible Local Area Network (EVPN/VXLAN), WAN acceleration, and security integration
• Create and review solution documentation including design drawings, implementation runbooks, cutover plans, rollback procedures, and acceptance criteria
• Provide technical leadership during implementation and handover to operations
• Troubleshoot and resolve escalated design or deployment issues
• Drive cross-team collaboration with security, cloud, storage, compute, procurement, and operations to ensure cohesive solutions
• Mentor and provide technical guidance to junior and mid-level network engineers and designers
• Participate in architecture governance, architecture review boards, and present designs and trade-offs to stakeholders and executives
• Ensure designs meet compliance, security, performance, availability, and cost objectives
• Keep up to date on industry trends and emerging technologies
• Recommend strategic adoption where appropriate
• Present complex designs to multiple audiences, including executives
• Lead cross-functional technical discussions
• Manage multiple high-priority initiatives simultaneously
• Architect and document network reference designs and standards
• Deliver complex network projects on time and within scope
• Reduce incidents attributable to design issues
• Measure improvements in performance and availability
• Adopt and automate repeatable deployment practices

Lead Network Designer

• Develop network solutions for the DoD needs
• Troubleshoot and resolve complex network issues
• Analyze current infrastructures
• Increase security and availability for mission-critical systems
• Apply expertise in routing, switching, and network design

Network Engineer, Mid

• Provide end-to-end support for customers with a focus on SDWAN (preferably Versa Networks), Internet, and related services.
• Troubleshoot and configure basic LAN setups (Routers, Firewalls) and Microsoft operating systems.
• Support the provisioning and onboarding of new customers for managed services.
• Collaborate with vendors to resolve support issues and ensure smooth service delivery.
• Own support issues from start to resolution, ensuring customer satisfaction with clear communication and expert problem-solving.
• Maintain excellent customer relationships by delivering outstanding support and going the extra mile.
• Mentor and train fellow engineers on complex technical issues and solutions.

• Lead SD-WAN design and architecture for enterprise clients, creating scalable and resilient network solutions
• Design, implement, and manage SASE solutions using Cato Networks, Fortinet, Versa Networks, and Cisco Meraki platforms
• Deploy and manage Cato SASE Cloud Platform for secure global networking and Zero Trust Network Access
• Configure and optimize Fortinet Secure SD-WAN and SASE solutions including FortiGate firewalls and FortiSASE
• Implement Versa SASE Platform combining SD-WAN, security, and cloud access capabilities
• Deploy and manage Cisco Meraki cloud-managed SASE solutions including MX security appliances with integrated SD-WAN
• Design secure remote access solutions using SASE architecture for distributed workforces
• Mentor and provide technical guidance to managed services engineers, sharing best practices and expertise
• Integrate UCaaS solutions including MetaSwitch platforms with enterprise networks
• Implement Zero Trust security models across SASE deployments
• Develop and maintain network automation scripts and procedures
• Provide advanced engineering support and serve as technical escalation point
• Create detailed technical documentation, runbooks, and training materials
• Collaborate with Command|POD teams to ensure 100% uptime SLA compliance
• Perform network assessments and develop cloud-first transformation strategies
• Lead network transformation projects from legacy architectures to SASE/SD-WAN solutions
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

Senior Network Engineer

• Assist in the deployment of the network architecture and related roadmaps
• Manage global and local site network infrastructure troubleshooting
• Provide consulting & expertise to other teams
• Lead continuous improvement initiatives
• Maximize network performance and stability
• Monitor trends of systems
• Ensure continuous alignment with business requirements
• Collaborate closely with Local business, Industrial IT, Engineering, External IT teams
• Ensure good housekeeping of all work areas
• Accurately complete all paperwork and data entry

• Own SD-WAN architecture and design for enterprise clients, building scalable, resilient network solutions centered on Palo Alto Prisma SD-WAN and Next-Generation Firewalls
• Architect, deploy, and troubleshoot complex routing and security configurations including BGP, OSPF, VRRP, QoS, and IPS/IDS policies
• Lead customer onboarding into Palo Alto Prisma SD-WAN environments, managing integration and migration from start to finish
• Support and troubleshoot multi-vendor environments across WAN, LAN, firewalls, VPNs, LTE circuits, VoIP, and Metaswitch UCaaS/voice services
• Design and refine LTE failover strategies, redundancy configurations, and hybrid WAN setups
• Serve as a direct point of escalation with Palo Alto Networks and other vendors on complex technical issues
• Proactively monitor customer environments, review logs, and identify and address threats or performance degradation before they become incidents
• Share expertise with peers on Palo Alto best practices, including SD-WAN policy design and security posture alignment
• Maintain thorough documentation of network architectures, security policies, and operational playbooks
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

Senior Network Engineer, Managed Services

• Support the Advanced Enterprise Global Information Technology Solutions (AEGIS) program
• Design, configure, and troubleshoot NASA's enterprise network infrastructure with a focus on Wi-Fi technologies
• Utilize tools such as Cisco Catalyst Center for network management, Cisco Identity Services Engine (ISE) for access control, and Splunk for network logging and analysis
• Design robust, scalable, and secure wireless network solutions
• Conduct thorough requirements gathering for complex wireless projects
• Utilize Ekahau software to create predictive models and heatmaps for wireless network performance
• Manage and configure Cisco Identity Services Engine (ISE)
• Respond to network incidents, troubleshoot network issues
• Manage network configuration, inventory, and performance using Cisco Catalyst Center aka DNAC
• Develop custom Splunk dashboards and alerts for network-related incidents
• Maintain up-to-date documentation of network configurations, processes, troubleshooting procedures, and incident resolutions
• Work directly or indirectly with NASA customers, Technicians, Network Engineers and/or Network Architects

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