Navigator

• Cultivate referral relationships and manage the assigned territory
• Complete patient assessments
• Make sales contacts and analyze referral and admission data from the assigned territory
• Collaborate with business development team members, Admissions Manager, admission staff, nursing, and other internal and external staff to facilitate referral conversion
• Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, referral and admission processes, and patient and referral source satisfaction
• Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives
• Serve as the face of the hospital and support prospective patients in understanding their rehabilitation potential and available support

Part-time Clinical Navigator connecting Pennsylvania patients with PAM Health rehabilitation services

Clinical Navigator – Part-Time Weekends

Part-time Clinical Navigator connecting Pennsylvania patients with PAM Health rehabilitation services. Managing referrals, patient assessments, territory relationships, and admission conversion.

• Assess youth’s abilities, interests, and talents for academic and independent living goals
• Complete mandated documents and assessments for youth
• Ensure youth obtain and maintain required documentation
• Maintain ongoing contact with youth aligned with TAY policies
• Provide guidance and support for youth to navigate challenges
• Connect youth to community resources and programs
• Facilitate completion of NYTD survey for eligible youth
• Update Youth Summary and maintain electronic case records
• Collaborate with caseworkers, foster parents, and other partners
• Offer support for youth transportation for meetings and activities

TAY Navigator coordinating services for youth in foster care

TAY Navigator, Multiple Positions

TAY Navigator coordinating services for youth in foster care and promoting their transition to adulthood. Working onsite with Allegheny County DHS and Community Family Advocates.

• Maintains responsibility for patient referral until patient admits to PAM Health.
• Displays knowledge of both inpatient rehabilitation and long-term acute care (LTACH) admissions criteria for pre-assessment analysis.
• Coordinates and completes on-site pre-admission assessments on potential patients unless geographically prohibitive or operationally impractical.
• Completes phone/FAX assessments if geographically prohibitive.
• Documents pre-admission assessments legibly, accurately, and completely in the approved format.
• Reviews medical record of referred patient and identifies all aspects related to pre-certification financial coverage and admission criteria.
• Serves as a navigator to the Admissions office for insurance companies and provides clinical information to obtain pre-certification from payers.
• Obtains and reviews admission information by evaluating the patient's medical record and interviewing the patient and/or family to support the admission process.
• Assesses the patient's appropriateness for admission, recommends the appropriate level of care, and communicates the admission status to the referral source in coordination with the Admissions Department.
• Orients patient and/or family to facility services, including length of stay. Educates, supports and serves as a resource to family members of current, past, and potential patients.
• Communicates with facility Admissions department and facility CEO on a daily basis to optimize census management and case finding strategies.
• Follows up on all pending as well as medical denials in person to re-evaluate potential for admission.
• Conducts follow-up with referral facilities to ensure satisfaction and service levels were met.
• Provides temporary market support during hospital openings, staffing transitions, census growth initiatives, and operational needs.
• Supports and assists with marketing strategies for assigned facilities and markets nationwide.
• Uses sales and marketing techniques to support growth in admissions and revenue volume.
• Collaborates with Business Development Educators and local leadership to support market action plans and growth strategies.
• Utilizes educational opportunities to present PAM Health hospitals and services to referral sources.

Clinical Navigator supporting PAM Health hospitals with patient assessments

Resource Clinical Navigator

Clinical Navigator assisting PAM Health hospitals in patient referrals and operational support. Engaging in national travel and marketing strategies for census growth and admissions.

Navigator jobs in Pennsylvania

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Clinical Navigator – Part-Time Weekends

TAY Navigator, Multiple Positions

Resource Clinical Navigator