Manager

• Track and report on recruitment metrics
• Oversee recruitment agency relationships
• Manage employer brand presence on job platforms
• Help design and deliver training for hiring managers
• Ensure compliance with recruitment laws and standards

Manager, Talent Acquisition

• Demonstration of Novakid platform to the clients during video calls
• Explaining educational system and effectiveness and prepare clients for purchase

Online Consulting Manager – Video Consultations

• Act as a strategic business partner to assigned book of business of enterprise accounts in a variety of verticals across brands and retailers and lead as the point of contact focused on long-term mutually beneficial partnerships
• Responsible for growing customer lifetime value, which includes identifying upsell/cross sell opportunities, reducing churn, and partnering with teams to impact revenue
• Support the team to provide an exceptional service experience, including onboarding and integration, analysis on utilization ROI, and strategy recommendations; own the entire post-sale customer journey
• Forecast, drive, and negotiate renewal and upsell terms to improve retention and expansion rates; collaborate with Sales and RevOps accordingly
• Act as the voice of the customer and partner cross-functionally with teams to collect product feedback to achieve measurable product adoption objectives
• Analyze usage data and customer behavior to deliver value-driven touchpoints, insights, personalized recommendations
• Lead and conduct regular business reviews and strategic check-ins to demonstrate ROI and deepen customer relationships
• Support all day-to-day business operations associated with customers including month end billing review of partners and continuous process and documentation improvements

Manager, Client Leadership

• Responsible for the day-to-day management, coordination, and performance of all Transient Aircraft Services (TAS) operations
• Ensure aircraft servicing operations are executed safely, efficiently, and in full compliance with the Performance Work Statement (PWS)
• Provide leadership across all flight line operations, including aircraft arrival, marshaling, parking, servicing, turn-around, and departure activities
• Oversee all assigned personnel supporting TAS operations
• Maintain operational continuity, coordinating with Government stakeholders
• Deliver consistent performance in a high-tempo, 24/7/365 austere environment
• Provide daily oversight of TAS operations
• Lead, supervise, and mentor assigned flight line personnel
• Establish and maintain a culture of accountability, discipline, safety, and customer-focused service delivery
• Coordinate daily tasking and priorities; assign work, monitor execution, and resolve operational challenges
• Schedule personnel to maintain required 24/7/365 service levels
• Inspect and audit work for compliance with PWS requirements
• Monitor performance trends, identify operational risks, and implement corrective actions
• Ensure accurate documentation, reporting, and records management
• Manage on-site equipment, vehicles, and operational resources
• Support transition, mobilization, and demobilization activities as required
• Plan, organize, and prioritize multiple competing requirements

Site Manager, Secret Clearance

• Maintain a ZERO Harm workplace by enforcing strict adherence to flight line safety standards, FOD prevention programs, and tool control procedures at all times
• Ensure full compliance with Environmental, Safety, and Quality Assurance requirements; support documentation, reporting, and enforcement across TAS operations
• Assist in the daily oversight of TAS operations, including aircraft arrival, marshaling, parking, servicing, turn-around, and departure activities to ensure PWS performance objectives are met
• Lead, supervise, and mentor assigned personnel during shifts; reinforce operational discipline, safety standards, and quality execution
• Serve as the acting Site Manager in the absence of the Site Manager, maintaining full authority over daily operations and decision-making
• Coordinate daily tasking and priorities; assign work, monitor execution, and resolve operational challenges impacting aircraft flow and mission execution
• Schedule personnel (shifts, rotations, coverage) to maintain required 24/7/365 service levels, including surge and contingency operations
• Inspect and audit in-process and completed work to verify compliance with PWS requirements, Technical Orders, and airfield procedures; implement corrective actions as required
• Oversee execution of aircraft ground handling and servicing operations to ensure safety, efficiency, and compliance with applicable standards
• Monitor performance trends, identify operational risks, and assist in implementing corrective actions to sustain mission readiness
• Maintain effective coordination with Government stakeholders (COR, ACO, Airfield Management, Maintenance Operations Center (MOC), and other mission partners)
• Ensure accurate documentation, reporting, and records management, including staffing updates, performance metrics, and operational deliverables
• Maintain accountability of on-site equipment, vehicles, and tools; ensure proper use, maintenance, and documentation
• Support training, qualification, and readiness of personnel; ensure all team members meet required certifications and standards
• Assist with transition, mobilization, and demobilization activities to maintain continuity of operations
• Plan, organize, and prioritize multiple competing requirements in a dynamic, austere environment while maintaining mission focus
• Perform additional duties and special projects as assigned by the Site Manager

Alternate Site Manager, Secret Clearance

• Global treatment guidelines review & identifying GAPs in MENA
• Global pipeline review & close monitoring for game changers
• Current Portfolio GAP analysis per market vs Hikma Global portfolio
• Managing strategic projects on MENA level
• Develops therapy area strategy in line with the functional strategy

Manager, Pipeline – MENA

• Provide scientific guidance on USP–NF monographs, general chapters, analytical methods, validation approaches, and lifecycle management of USP Reference Standards
• Analyze regional scientific and regulatory trends to proactively shape regional scientific engagement strategies
• Strengthening USP’s influence within the regional scientific community by collaborating with science and if necessary, co-authoring technical white papers and peer-reviewed publications, and supporting the formation and operation of scientific advisory boards
• Integrate scientific insights into broader regional account strategies to drive long-term partnerships and impact
• Represent USP in high-level scientific, regulatory, and policy forums
• Able to identify and independently drive strategic scientific engagement projects with key stakeholders (both internal and external) with clear deliverables, timelines, and measurable impact
• Lead cross-functional initiatives requiring alignment across marketing, regulatory, sales, and global scientific teams
• Systematically capture and analyze regional scientific and regulatory trends in the region
• Translate insights into actionable recommendations that influence regional planning and global priorities

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