Logistics Specialist

• Accomplish tasks under the Global Logistics Leadership
• Coordinate in English with various international logistics companies to ensure outbound shipments are processed timely and economically
• Serve as subject matter expert demonstrating in-depth knowledge of market, culture, logistics-related regulations and policies, clearance procedures, etc. for the assigned carriers
• Build relationship with carriers such as FedEx and DHL to resolve delivery related issues and identify opportunities for projects/initiatives to achieve mutual growth
• Develop new, progressive, and creative delivery programs/products throughout the assigned shipping lane(s)
• Set-up new and continually improve existing processes for the assigned lanes and carriers
• Perform research, gather, and analyze data for assigned lanes and projects
• Actively identify and scope new opportunities to improve how we serve customers and business processes
• Maintain TMS vendor rates and routings, lead times, pick-up times, logos, VAT, tracking mapping, and shipping content
• Research lost shipments, broken items and track items between custom brokers and iHerb Logistics
• Seek improvements in processes between the Global Logistics team and its internal and external partners
• Follow-up with freight forwarders and logistics vendors on a daily basis to ensure timely transit
• Perform audits, comply with internal compliance process, review logistics processes and support contract process with the Leadership team when needed
• Obtain quotes, prepare and send vendor pricing update reports to the Accounting Department and the management team
• Manage lead time for assigned lanes and investigate delays with internal teams, logistics carriers and customs brokers daily to ensure timely flow of the shipments
• Attend corporate meetings when necessary
• Support assigned projects when needed

Global Logistics Specialist coordinating with international logistics companies.

Global Logistics Specialist

Global Logistics Specialist at iHerb coordinating with international logistics companies for outbound shipments. Enhancing delivery networks and building relationships to improve overall logistics performance.

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Global Logistics Specialist