Learning and Development

• Will be primarily responsible for the strategy, governance, and delivery of training solutions focused on leveraging the Beauty Experience (In‑Store Services) for the Retail Channel (with emphasis on Makeup, Skincare, and Hair).
• Their mission goes beyond content development: this professional will act as a strategic internal consultant, leading complex projects, influencing stakeholders across multiple areas, and translating business goals into high‑impact learning journeys that drive consultative selling and customer loyalty.
• Business Partnership and Influence: Serve as a strategic, consultative link between senior leadership, Product/Marketing teams, and the Retail Channel.
• Storytelling and Leadership Communication: Develop executive presentations and strategic reports for senior leaders and the board.
• Situational and Project Leadership: Exercise situational leadership in guiding multidisciplinary teams and project squads.
• Strategy and Solution Design: Design the end‑to‑end learning architecture and strategy for Services.
• Vendor Management and Efficiency: Manage the Services budget and lead governance of vendors and strategic partners.
• Content Curation and Direction: Validate content and provide aesthetic and methodological guidance.

Driving beauty experience training solutions at Grupo Boticário.

Training Specialist – In-Store Services

Driving beauty experience training solutions for retail at Grupo Boticário. Act as a strategic consultant leading projects and influencing stakeholders across multiple areas.

• Planejar, preparar e ministrar treinamentos presenciais e remotos em português e inglês;
• Desenvolver conteúdos didáticos, laboratórios práticos e trilhas de capacitação;
• Atuar como referência técnica para profissionais de menor senioridade;
• Executar consultorias técnicas para clientes internos e externos;
• Produzir documentação técnica, relatórios e estudos especializados;
• Identificar oportunidades de cooperação e novos projetos junto aos clientes;
• Auxiliar na construção de soluções que atendam às necessidades dos clientes do Inatel;
• Conduzir atividades de transferência de conhecimento e capacitação técnica para equipes de clientes.

Educação Continuada Specialist at Inatel focusing on advanced training and consulting

Especialista em Sistemas II – Treinamento e Consultoria

Specialist in Educação Continuada at Inatel responsible for advanced training and consulting in telecommunications. Involves project execution, solution development, and technical consultancy for domestic and international clients.

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Training Specialist – In-Store Services

Especialista em Sistemas II – Treinamento e Consultoria