Insurance

• Map and analyse the Life value chain — product, distribution, policy admin, in-force, claims, and pay-outs — surfacing pain points and opportunities.
• Co-design future-state journeys for individual and group life, unit-linked, branch 21/23, pensions (IORP II), and protection with product, actuarial, advisors, IT, and compliance.
• Translate business needs into user stories, acceptance criteria, and functional specs.
• Define and prioritise API integrations: policy admin, advisor portals, fund platforms, e-ID/signature (Itsme), KYC/AML, medical underwriting, pension trackers, and payments.
• Specify, prototype, and pilot AI agents — document classification, KID/IPID generation, suitability drafting, lapse prediction, beneficiary verification, advisor next-best-action — expert in the loop.
• Run business cases quantifying time-to-issue, advisor productivity, persistency, NPS, and cost per policy.
• Lead change management: train advisors, underwriters, and operations; redesign roles and KPIs.
• Operate inside agile teams as Business Analyst, Product Owner, or Scrum Master.
• Monitor solutions and iterate to stay aligned with evolving regulations (IDD, PRIIPs, Solvency II, IORP II, RIS, DORA, AML and the AI Act).

Life Insurance Transformation Consultant

• Design and price insurance offers,
• Monitor the business and the risks,
• Help the rest of the team understand the subtleties of healthcare and insurance.
• Build winning products and pricing strategies to unlock new segments
• Bring insurance expertise to help us sign the largest customers in Belgium
• Enter new segments like public sector to unlock new growth in Belgium
• Enhance our portfolio monitoring as it grows in scale and complexity
• Strengthen our relationship with regulatory bodies and improve our compliance
• Work with engineers to build tools to create tailored insurance offers at scale
• Be part of an insurance community at the global level, with an impact on our organisation, hiring and training across multiple countries.

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Life Insurance Transformation Consultant

Insurance Expert – Belgian Market