Implementation Specialist

• Coordinate the development of an implementation-ready program model for a Coordinated Specialty Care (CSC) program in Vermont in consultation with content experts, service providers, individuals who have experienced psychosis and their families, and other stakeholders as a first phase toward statewide implementation.
• Coordinate the development of operational supports for program delivery, including program policies and procedures, incoming and outgoing referral processes, admission criteria, discharge protocols, job descriptions, and advisory board structures
• Coordinate stakeholder engagement activities and support the implementation and development of a stakeholder engagement and advisory board plan
• Recruit and convene stakeholders, including national content experts, individuals who have experienced psychosis and their families, and others as necessary for advisement and input into program implementation
• Support engagement of community leaders and organizations to promote and support the implementation of a future CSC team
• Engage community partners and establish necessary partnerships for program implementation including the exploration of MOUs or subrecipient agreements
• Work with Pathways Vermont Training Institute, content experts, and existing national models to develop a comprehensive Coordinated Speciality Care Training Curriculum that incorporates best practice requirements
• Prepare and deliver outreach and educational materials and engage referral partners
• Participate in messaging that aligns with values and best practices and provides opportunities for community education and participation
• Coordinate the development and successful execution of all contract deliverables including: Prepare an implementation plan report describing the proposed service delivery model, staffing structure, governance, recommended pilot site, referral pathways, and incorporation of stakeholder feedback into the final model
• Prepare an implementation plan blueprint to the state that describes the operational approach for launching a single-site CSC pilot team
• Prepare a Coordinated Specialty Care training plan and curriculum
• Prepare a policies and procedures manual for Coordinated Specialty Care teams
• In coordination with Pathways leadership, ensure the preparation and completion of a financing and billing recommendations report to the state
• In coordination with Pathways leadership, deliver above materials to the state in full and on time
• Develop and maintain project timelines and work plans
• Track milestones, deliverables and contract requirements
• Coordinate meetings, agendas, and follow ups
• Monitor project risks and escalate issues to agency leadership
• Coordinate project consultants, stakeholders, and subject matter experts
• Coordinate internal communication related to CSC project
• Other Duties as assigned
• Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.

Coordinated Specialty Care Implementation Manager

• Lead the timely and successful onboarding execution according to customer needs
• Manage day-to-day communication and collaboration with customers and internal teams
• Partner with Customers to understand their business issues
• Perform Broker and Diversion plan implementations to fit customer needs
• Manage and update internal workflows to track customer activities

Implementation Specialist jobs in Vermont

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Coordinated Specialty Care Implementation Manager

Implementation Specialist