Implementation Specialist

• Delivering technical solutions for existing clients, combining data engineering, reporting, and troubleshooting work.
• Involved in a mix of support and new requirements, investigating data issues, building enhancements, and delivering changes across a range of client environments.
• Hands-on work with a strong focus on SQL, ETL processes, and data warehousing.
• Gain exposure to the full lifecycle of delivery, from understanding requirements and designing solutions through to build, testing and deployment.
• Initially take ownership of reporting tasks before expanding into broader data and implementation work as experience grows.

Associate Implementation Consultant – CDM

• Configure financial or treasury system functionality in line with approved requirements and solution designs.
• Translate business requirements into system workflows, configuration settings, templates, and process rules.
• Validate configuration through internal testing and support delivery within agreed scope, timelines, and quality standards.
• Participate in client workshops to gather, clarify, and document business and system requirements.
• Support clients with implementation workbooks, data templates, and required inputs.
• Ensure requirements, configuration decisions, and testing outcomes are clearly documented and traceable.
• Support system testing, user acceptance testing, scenario validation, and defect resolution.
• Log, track, investigate, and help resolve configuration gaps, data issues, and testing defects.
• Assist with data collection, cleansing, mapping, loading, and validation.
• Review client data for accuracy, completeness, and consistency.
• Escalate data risks, gaps, or dependencies that may affect implementation delivery.
• Support go-live preparation, production readiness, and early-life system support.
• Assist with user queries, implementation issues, and minor configuration adjustments during transition.
• Prepare and maintain configuration guides, test scripts, solution notes, issue logs, and project documentation.
• Track assigned tasks, deliverables, risks, and dependencies in line with project plans.
• Provide progress updates and collaborate with project managers, consultants, technical teams, and client stakeholders.

Junior Treasury Systems Implementation Consultant

• Lead end-to-end implementation projects, acting as the primary point of contact from point-of-sale to a fully operational, live product and ensuring a seamless client experience;
• Conduct deep-dive discovery sessions to understand clients' procurement and financial processes and translate business requirements into customized, optimized product workflows;
• Manage timelines, deliverables, and technical alignment, guiding clients through data mapping, validation, and migration of vendor lists, budgets, item catalogs, and other business data into the platform;
• Keep both internal teams and client-side stakeholders on track with strict deadlines, managing risks and unblocking technical dependencies;
• Deliver high-impact interactive workshops and onboarding sprints for key client stakeholders, enabling them to operate the platform independently;
• Create tactical, highly structured enablement resources (deployment playbooks, configuration guides, short video workflows) to standardize the implementation process;
• Partner with Sales, Product, and QA teams to escalate technical blockers and translate client feedback into actionable product improvements.

Implementation Consultant, Fluent English – Global

• Installs, repairs and maintains hardware of ATM’s and related devices.
• Produces and maintains equipment performance/activity reports and installs modifications.
• Provides multi-vendor maintenance.
• Maintains day-to-day customer relationships; updates customers on equipment modifications; escalates issues.
• Diagnose problems – based on the information provided in assigned call as well as working with the customer to determine all issues at the site.
• Responsible for ownership of customer issues until resolution according to SLA agreements.
• Daily process the movement of stock and nature of the callout details on the mobile app.
• Communicate status updates with your electronic call notes throughout the day.
• Deal with customers and third-party service providers telephonically and in-person.
• Travel within South Africa to perform ATM’s and related devices servicing, installations and repairs.
• Be available on the stand-by roster on weekends, public holidays or weekend shift work, when required.

Customer Engineer

• Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients.
• Continuously use appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB)
• Successfully perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis.
• Ensure effective and efficient execution of all tasks and procedures to agreed levels of service or specific requirements.
• Support fellow technicians telephonically using remote tools and customer software packages i.e. remedy.

Implementation Specialist jobs in South Africa

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Associate Implementation Consultant – CDM

Junior Treasury Systems Implementation Consultant

Implementation Consultant, Fluent English – Global

Customer Engineer

Junior Customer Engineer – FS