IT Support

• Execute assigned audit engagements from planning through to reporting under the guidance of the Head of Audit.
• Conduct walkthroughs, document processes, and evaluate the design and operating effectiveness of internal controls.
• Perform comprehensive testing of IT General Controls (ITGCs) and automated or manual business process controls across key systems and platforms.
• Leverage direct system data extraction and automated testing techniques rather than relying solely on manual samples.
• Prepare clear working papers supporting audit conclusions using a proportionate, risk-based approach.
• Test compliance across group entities, including EU (MiFID II, AIFMD, UCITS, GDPR, AML), UK (FCA, SMCR, Consumer Duty), Hong Kong (SFC Code of Conduct, AML/CFT), and Dubai (DFSA Rulebook, AML).
• Stay informed of global regulatory developments while collaborating with local compliance teams to gather information and clarify expectations.
• Draft audit findings, discuss results with process owners, and agree on practical management action plans (MAPs).
• Monitor the status of open findings, rigorously validate remediation actions, and maintain accurate audit system records.
• Manage co-sourced and outsourced audit providers to ensure seamless, high-quality execution of specialized reviews.
• Assist the Head of Audit with Audit Committee materials, support external audits, and coordinate regulatory examinations.
• Contribute to continuous improvement initiatives, specifically driving the development of data analytics and continuous auditing capabilities.

Compliance Audit Manager

• Provide Level 2 application and system support for inhouse logistics and manufacturing systems
• Monitor, analyze, and resolve incidents in QS and PROD environments
• Support systems used on assembly lines to ensure timely and accurate material delivery
• Analyze system behavior based on configuration, thresholds, and production signals
• Troubleshoot client-server applications running on Linux and Windows environments
• Work closely with internal IT teams, production, and logistics stakeholders
• Support deployments, configuration changes, and system stability initiatives
• Participate in on-call rotation from 16:00, year-round

IT Support Specialist – 2nd Line

• Design, implement, and operate endpoint management solutions using Intune, Jamf, and Tanium across Commercial and GCCH environments, ensure endpoints meet security, compliance, and configuration standards while supporting diverse user needs.
• Plan, execute, and support upgrades to End User Computing infrastructure, including server deployments and the decommissioning of legacy platforms, partner with infrastructure teams to ensure platform stability, scalability, and lifecycle alignment.
• Collaborate closely with cybersecurity teams to design, implement, and maintain endpoint security controls, identify risks, recommend mitigations, and prioritize remediation efforts based on business impact and regulatory requirements, including GCCH compliance.
• Design, develop, and maintain automation using PowerShell and other scripting languages to improve reliability, reduce manual effort, and increase operational efficiency, standardize processes and configurations to support repeatable, scalable deployments.
• Manage software deployment, patching, and inventory using Intune, Tanium, Jamf, and Patch My PC.

Senior IT Engineer – End User Computing

• Support the activities to implement, control and maintain standards applicable to Linux operating system devices
• Support the activities to implement, control and maintain tools and software required in the Linux environment
• Implement and support automation on the Linux environment
• Deliver a secure Linux operating system following OS hardening process
• Work with the Linux expert to define business requirements on projects
• Provide level 2 and level 3 support for the Linux environment focusing on level 3 support
• Support the definition activities for operational procedures and handover solutions and processes to 2nd and 1st level support
• Support lifecycle management and capacity planning activities; review and upgrade technical infrastructure, tools and Linux devices
• System documentation & creation and/or review of Knowledge Base articles

Senior IT Infrastructure Engineer, Data Center Linux

• Handle customer inquiries via phone calls
• Provide accurate technical information regarding products
• Troubleshoot customer issues and offer clear, effective solutions
• Escalate complex cases when necessary, following internal procedures
• Document interactions accurately in CRM systems
• Meet quality, productivity, and customer satisfaction targets
• Maintain a customer-focused, empathetic, and professional communication style.

IT Support jobs in Romania

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Compliance Audit Manager

IT Support Specialist – 2nd Line

Senior IT Engineer – End User Computing

Senior IT Infrastructure Engineer, Data Center Linux

Technical Customer Support, German