Field Engineer

• Lead on‑site customer engagement — Serve as ABB’s primary representative, ensuring strong communication, professionalism, and customer satisfaction.
• Execute service work with urgency — Plan and deliver service tasks aligned with customer orders, quality standards, and first‑time‑right execution.
• Identify system and operational improvements — Evaluate installed equipment and customer processes to uncover performance enhancements and eliminate pain points.
• Communicate service opportunities — Capture and relay upgrade, service, and modernization opportunities to internal account teams.
• Coordinate site preparation and subcontractors — Prepare job sites, support project teams, and oversee subcontractor activities.
• Perform advanced field service tasks — Troubleshoot, diagnose, and resolve complex technical issues using certified tools and methods.
• Ensure materials and equipment readiness — Prepare material lists and verify availability and quality of all required parts and tools.
• Drive continuous improvement initiatives — Recommend and implement improvements to processes, products, and service delivery.
• Complete technical documentation — Produce accurate reports, test records, and customer‑signed documentation for all assignments.
• Provide technical consulting and mentorship — Act as a subject‑matter expert, coach colleagues, support certifications, and train customers.
• Perform duties in Power Delivery & Electrification — Execute work in Power Delivery, Medium & Low Voltage Electrification, and Control Systems.
• Champion safety and compliance — Uphold ABB’s safety culture, lead HSE practices, report hazards, and ensure proper PPE use.

Senior Field Service Technician, Data Center CoE

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory
• Perform maintenance, repair, PM work, and system overhauls.

Field Service Technician

• Conduct installation and service of ELD/GPS/AOBRD and fleet management equipment
• Travel to multiple facilities to service and install OBCs
• Perform functions relating to IT asset tracking and reporting
• Execute training programs for maintenance and operations teams
• Collaborate with cross-functional teams for continuous improvement

• Enable Precision Care by providing USCAN Region-based technical advisory support to GE HealthCare Field Engineers.
• Oversee systemic process of field response to proactive, system-generated alerts.
• Provide feedback on remote technical support to customers.
• Utilize remote tools such as RSvP, SynerGE, “Gameplan”, CRU process to drive service effectiveness.
• Support Field Engineers utilizing innovative technology solutions to drive productivity and quality.
• Act as change agent/field "expert" for these programs and monitor New Product Introduction product performance.
• Gather data and share information with Product Operations and Modality Engineering groups to drive product ease of installation, reliability, and serviceability.

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Senior Field Service Technician, Data Center CoE

Field Service Technician

Field Service Technician

Service Engineer