Field Engineer

• Drive parts sales and support dealers/customers in service, maintenance, troubleshooting, and repair of Sandvik Surface and Underground Drills
• Deliver training to dealer and customer service teams
• Provide technical support for commissioning, warranty handling, and advanced repairs
• Install, repair, inspect and commission products and equipment at customer site or own premises independently
• Conduct problem solving and analysis of non-standard problems using various approaches, tools, and techniques
• Perform troubleshooting independently for non-standard and complex maintenance and repair or commissioning issues
• Promote the sale of consumables and spare & wear parts for SUDEX/DRRI/LOHA equipment

Engineer – Parts & Service, Surface & Under Ground Drills

• Provide engineering-level technical support to field service operations
• Plan and coordinate field services activities under supervision of a Service Project Manager
• Act as primary focal point between FSTs, engineering, and project teams
• Ensure full compliance with TechnipFMC HSE, QHSES, and Duty of Care requirements
• Serve as technical and operational interface with customers during execution

Field Service Engineer

• Partner with external and internal customers to understand their unique needs, crafting winning technical proposals for value-added service and upgrade offers.
• Own the technical delivery of turbine service projects, coordinating resources to drive project schedules while maintaining rigorous engineering Safety, Quality, Delivery and Cost standards.
• Oversee the technical integrity of Bills of Material, part definitions, and procurement requirements.
• Serve as the primary technical interface between Sales, Commercial, Project Management, Sourcing, and Field teams.
• Act as the "Voice of the Customer" to our internal engineering organizations.
• Use AI and digital platforms to streamline work, boost productivity, and enhance quality.
• Develop Field Modification Instructions and provide critical technical support during installation planning and outage activities.
• Champion Lean methodology and continuous improvement; assist group leaders in managing priorities and delivering on organizational objectives.

Senior Steam Turbine Service – Upgrade Engineer

• Architect Solutions: Partner with external and internal customers to understand their unique needs, crafting winning technical proposals for value-added service and upgrade offers.
• Lead Project Delivery: Own the technical delivery of turbine service projects, coordinating resources to drive project schedules while maintaining rigorous engineering Safety, Quality, Delivery and Cost standards.
• Manage Complexity: Oversee the technical integrity of Bills of Material, part definitions, and procurement requirements.
• Influence & Collaborate: Serve as the primary technical interface between Sales, Commercial, Project Management, Sourcing, and Field teams. Act as the "Voice of the Customer" to our internal engineering organizations.
• Leverage Emerging Tech: Use AI and digital platforms to streamline work, boost productivity, and enhance quality.
• Support Field Execution: Develop Field Modification Instructions and provide critical technical support during installation planning and outage activities.
• Drive Excellence: Champion Lean methodology and continuous improvement; assist group leaders in managing priorities and delivering on organizational objectives.

• Supervises, directs, and controls Elliott staff, customer personnel, and hired contract labor in the start-up, repair, maintenance, or overhaul of equipment.
• Acts in a Site Manager capacity while directing field work on Elliott equipment as well as on non-Elliott equipment.
• Utilizes hands-on practical experience with laser metrology devices, such as laser trackers, to ensure precise alignment and measurement specifications.
• Performs the technical job preparation, engineering planning, and issues work method statements for field projects.
• Conducts investigations of product trouble, including customer product trouble or complaints and thermodynamic/mechanical performance problems.
• Takes corrective action as directed or works with the Field Service Manager while selling the solution both to the customer and within Elliott.
• Provides technical direction and assists Field Service personnel on other assignments as directed.
• Conducts experimental programs for the development of modifications to field equipment.
• Ensures all work is performed in a safe manner to prevent injury to personnel or equipment, ensuring that safety, quality, and schedules are strictly obtained.
• Adheres to instructions and guidelines as described in the quality and Environmental Health Safety (EHS) management systems.
• Performs safety planning and detailing on major projects, including performing hazard identification and mitigation for all tasks being performed as part of job responsibilities.
• Prepares and gives daily toolbox talks to site crews.
• Forecasts project requirements, schedules expenditures, minimizes costs, and analyzes variances.
• Assists in the quotation process and invoicing content for major projects that affect the profitability of business decisions.
• Keeps installation back charges from customers and/or mechanical contractors to a minimum through good judgment and prompt action.
• Responsible for managing local purchasing requirements while on-site.
• Makes customer courtesy calls to check inventories, promote the sale of parts, inspect new shipments, and sell services in conjunction with the Service Sales Engineer.
• Communicates with the Field Service Manager and Support Engineers promptly and thoroughly, informing them of all work performed, quality, performance, and equipment problems, the customer’s reaction to the equipment, and future sales potential.
• Issues comprehensive Service Reports within two weeks of customer job completion, explicitly noting particular instances with dates and names of persons connected with the services performed on the job.
• Provides direct input into Product Engineering and design, contributing new ideas to improve product design and appearance, enhance company service, and eliminate troubles.
• Provides technical training to the customer’s personnel as well as our own internal personnel; possesses the ability to lead discussions in training classes and meetings.

Field Engineer jobs in United Arab Emirates

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Engineer – Parts & Service, Surface & Under Ground Drills

Field Service Engineer

Senior Steam Turbine Service – Upgrade Engineer

Senior Steam Turbine Service – Upgrade Engineer

Field Service Engineer – Turbomachinery