Field Engineer

• Lead on‑site customer engagement — Serve as ABB’s primary representative, ensuring strong communication, professionalism, and customer satisfaction.
• Execute service work with urgency — Plan and deliver service tasks aligned with customer orders, quality standards, and first‑time‑right execution.
• Identify system and operational improvements — Evaluate installed equipment and customer processes to uncover performance enhancements and eliminate pain points.
• Communicate service opportunities — Capture and relay upgrade, service, and modernization opportunities to internal account teams.
• Coordinate site preparation and subcontractors — Prepare job sites, support project teams, and oversee subcontractor activities.
• Perform advanced field service tasks — Troubleshoot, diagnose, and resolve complex technical issues using certified tools and methods.
• Ensure materials and equipment readiness — Prepare material lists and verify availability and quality of all required parts and tools.
• Drive continuous improvement initiatives — Recommend and implement improvements to processes, products, and service delivery.
• Complete technical documentation — Produce accurate reports, test records, and customer‑signed documentation for all assignments.
• Provide technical consulting and mentorship — Act as a subject‑matter expert, coach colleagues, support certifications, and train customers.
• Perform duties in Power Delivery & Electrification — Execute work in Power Delivery, Medium & Low Voltage Electrification, and Control Systems.
• Champion safety and compliance — Uphold ABB’s safety culture, lead HSE practices, report hazards, and ensure proper PPE use.

Senior Field Service Technician, Data Center CoE

• Lead regional customer and employee education and training activities in support of Cardiac Rhythm Management (CRM) procedure and product launches.
• Partner with key leadership, field, and cross functional personnel to identify opportunities for and barriers to improving district and region performance.
• Provide feedback to product development, quality, education, and marketing teams regarding product performance to improve future offerings.
• Serve as the customer and field technical resource in CRM.
• Teach and educate internal teams and external customers on CRM procedures, therapies/products, processes and solutions.
• Lead coordination of new-hire training with accountability to hiring manager (DM or DSM).
• Responsible for new hire field sign-off.
• Enhance relationships with current and future stakeholders by delivering strategic and innovative education to promote Medtronic products and therapies while focusing on the clinical value.

Cardiac Rhythm Management Technical Field Engineer

• Supports Service network and builds a world class Customer Satisfaction Department.
• Requires the ability to work flexible hours including nights and weekends as required to respond to customer requests and service calls.
• Executes scheduled preventive maintenance and maintains documentation of all service events, tests, and corrective maintenance performed on Samsung NeuroLogica digital radiography imaging technologies
• Consults and collaborates with stakeholders to prepare for installation and deployment of digital radiography imaging technologies.
• Performs or coordinates assembly and installation of Samsung NeuroLogica imaging technologies.
• Prepares periodic maintenance instructions for digital radiography imaging technologies.
• Performs required safety inspection and performance assurance on imaging technologies.
• Completes documentation for centralized maintenance management system.
• Analyzes and corrects malfunctions and collaborates with clinical and engineering personnel to address operator issues.
• Performs investigative evaluation of imaging technologies involved in incidents/accidents.
• Assists with staff in-service education and trains new employees on departmental procedures and medical system support.

Field Service Engineer, DR/US – New England

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
• Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Field Service Technician

• Enable Precision Care by providing USCAN Region-based technical advisory support to GE HealthCare Field Engineers.
• Oversee systemic process of field response to proactive, system-generated alerts.
• Provide feedback on remote technical support to customers.
• Utilize remote tools such as RSvP, SynerGE, “Gameplan”, CRU process to drive service effectiveness.
• Support Field Engineers utilizing innovative technology solutions to drive productivity and quality.
• Act as change agent/field "expert" for these programs and monitor New Product Introduction product performance.
• Gather data and share information with Product Operations and Modality Engineering groups to drive product ease of installation, reliability, and serviceability.

Service Engineer

• Perform inspections and maintenance activities on electrical, mechanical, and structural components of energy systems, including Solar PV, EV charging stations, and battery electric storage systems.
• Troubleshoot and identify root cause(s) of problems affecting the proper operation and performance of various hardware assets.
• Open live electrical equipment exposing energized connections for inspection.
• Respond to client concerns regarding the performance or functionality of their systems.
• Identify and escalate concerns to the appropriate level and suggest potential improvements.
• Perform other inspection, assessment, and maintenance activities on client’s energized assets as needed.

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Senior Field Service Technician, Data Center CoE

Cardiac Rhythm Management Technical Field Engineer

Field Service Engineer, DR/US – New England

Field Service Technician

Service Engineer

Field Service Technician – Energy & Carbon