Field Engineer

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service electromechanical equipment, including self-checkout systems, within an assigned territory
• Conduct maintenance, repairs, preventive maintenance, and system overhauls

Field Service Technician

• Remote position and candidates can be located anywhere in the US.
• The Emergency Call Handling (ECH) Field Engineer will report to the ECH Field Engineer Manager.
• Performs system configuration for all supported and assigned ECH solutions, including hybrid cloud and SaaS-based applications.
• Configures and troubleshoots connectivity between local site infrastructure and cloud-hosted application environments.
• Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment.
• Documents all changes to the solution, including cloud tenant configurations and API integrations, that may occur during the implementation phase of the project.
• Ensures that installation/quality issues are resolved in a timely and efficient manner.
• Participates in the development and approval of Methods of Procedure (MOP) for cloud migrations and system upgrades.

Field Engineer – Emergency Call Handling

• Deliver expert support for HVAC control systems, troubleshoot technical issues, and collaborate with teams to implement customer-focused solutions.
• Conduct training, stay informed on industry advancements, and ensure compliance with company and regulatory standards.
• Provide technical expertise and facilitate HVAC control systems
• Troubleshoot and resolve technical issues, both remotely and on-site
• Work with cross-functional teams to develop and implement solutions for customer needs
• Conduct training sessions for field service technicians and customers
• Stay updated with industry trends and advancements, and provide recommendations for improvement
• Ensure compliance with company policies, procedures, and regulatory requirements

Lead Field Service Technician – HVAC Controls

• Perform and train on major component replacements and repair services as needed across the Invenergy fleet.
• Assure all operations and maintenance activities are performed in a safe manner consistent with established Invenergy policies and procedures.
• Collaboratively represent Invenergy and the Field Service Group to internal and external parties.
• Troubleshoot mechanical and electrical faults in multiple equipment platforms
• Train site personnel in Operations activities including: Safety, Preventative Maintenance, Reactive Maintenance, and Ops Support System.
• Lead teams to perform major component replacements and repairs on multiple equipment platforms and component manufacturers.
• Troubleshoot complicated electrical, mechanical, and hydraulic problems
• Understand electrical, mechanical, and hydraulic functions of multiple equipment platforms
• Perform equipment and site inspections and compile associated reports.
• Complete daily and monthly reporting requirements.
• Write and revise procedures and documents on how to perform each component replacement.

Field Service Technician – 100% Travel

• Provide on-site and remote technical support for BD Pyxis automated dispensing systems
• Diagnose, service, and resolve hardware and software issues
• Implement preventive maintenance programs
• Perform installations, repairs, calibrations, and provide sales support
• Maintain accurate documentation of service activities and inventory
• Participate in ongoing training and professional development
• Manage company assets (vehicle, tools, inventory) responsibly

• Provide on-site servicing, installation, and repair of complex electromechanical equipment
• Support customers with operational or maintenance issues
• Address escalated technical and service-related concerns
• Diagnose failures in mechanical, hardware, software, and systems
• Implement effective repairs to minimize downtime
• Prepare reports for analyzing product failure trends and serviceability issues
• Assist with the on-site training and development of less experienced field service technicians

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Field Service Technician

Field Engineer – Emergency Call Handling

Lead Field Service Technician – HVAC Controls

Field Service Technician – 100% Travel

Field Service Technician

Electromechanical Field Service Technician III