Field Engineer

• Service and maintenance of Honeywell and third party equipment (as per trade expertise)
• Day to day servicing, calibrations and maintenance; including Diagnoses and repairs faults in air conditioning and mechanical equipment
• Estimates materials costs and quantities
• Financial control according to previously agreed budgets and plans
• Ensuring customer satisfaction through direct liaison with client representatives, customers and service recipients
• Development and maintenance of site-specific documentation and quality assurance information as instructed by Team Leader
• Achievement, measurement and reporting of performance indicators and site service objectives
• Availability for and performance of duties outside of normal working hours as per agreed rosters and as directed
• Ensuring delivery of value to Honeywell clients and customers
• Reporting near misses, incidents and other opportunities for improvement
• Carry out hazard and risk assessments for all tasks as per company policy and procedures**

Lead Field Service Technician servicing automation and controls at Honeywell

Lead Field Service Technician

Lead Field Service Technician servicing customer sites with a focus on Automation and Controls. Minimizing downtime and maximizing satisfaction for Honeywell clients through exceptional support.

• Perform installation, maintenance, repair, and troubleshooting of Molecular Devices instruments and automation systems
• Deliver high-quality, customer-focused service by following standard processes and service planning tools to minimize response time and equipment downtime
• Ensure compliance with standard service procedures by accurately managing and submitting service reports, expense reports, and spare parts records
• Collaborate with Technical Support, Product Support, Sales, Application Scientists, and channel partners to drive product improvement, successful demonstrations, and service revenue growth
• Build strong relationships with customers and partners in Hong Kong and Macau, promote service offerings (Service Plans, Compliance, and Time-and-Materials), and support business expansion through frequent travel (approximately 25–50%)

Field Service Engineer for Molecular Devices managing complex instruments in JAPAC region

Field Service Engineer

Field Service Engineer at Molecular Devices responsible for installation, maintenance, and repair of complex instruments. Collaborating with global teams and ensuring high-quality customer service in the JAPAC region.

• 安裝、維護、故障排除,並對設備和產品進行軟硬體升級。
• 提供客戶技術服務,包括維護、問題解決和數據分析。
• 確保遵守公司流程和監管標準。
• 庫存配件管理,並在必要時上報相關技術問題或品質問題。
• 與內部團隊協作,支援持續改進計劃。

Field Service Engineer installing and maintaining medical devices.

現場服務工程師 / Field Service Engineer

Field Service Engineer installing, maintaining, and troubleshooting medical equipment in Hong Kong. Providing technical support and ensuring compliance with regulatory standards.

Field Engineer jobs in Hong Kong

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Lead Field Service Technician

Field Service Engineer

現場服務工程師 / Field Service Engineer