Field Engineer

• Vastaat UPS-järjestelmien huolto-, käyttöönotto- sekä asiantuntijapalveluista
• Tarjoat asiakkaille teknistä tukea
• Laadit huolto- ja käyttöönottodokumentaatiota
• Edistät huoltomyyntiä omalla vastuualueellasi

Junior Service Engineer – UPS

• On-site work at customer locations: advanced fault analysis, repairs, and system-level testing
• Analysis and repair of returned products at your own workstation in Lappeenranta
• Taking ownership of the most complex technical issues and root cause analysis
• Supporting customers in optimizing product performance and resolving critical cases
• Developing and maintaining working methods at service workstations
• Driving continuous improvement of service processes, tools, and documentation
• Receiving fault reports and documenting findings (e.g. 8D reports)
• Establishing, maintaining, and analysing the field failure register
• Feeding back field data to R&D and product development teams
• Acting as a technical lead and mentor for other Service Engineers
• Supporting resource planning and coordination of service activities
• Driving best practices across field service operations
• Providing remote support to customers when needed
• Acting as a key technical contact for demanding customer cases
• Participating in other tasks such as urgent testing cases or handling returns

Field Engineer jobs in Finland

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Junior Service Engineer – UPS

Senior Field Service Engineer – Manager