Field Engineer

• Support secure launch, development, and commercial introduction of new aerospace products.
• Diagnose and resolve product quality and application issues through on-site observation, data analysis, and hands-on troubleshooting across multiple product systems.
• Assemble, operate, maintain, and manage aerospace application equipment and related inventory.
• Develop, document, and communicate corrective actions, procedures, and technical findings to internal teams and customers.
• Deliver comprehensive, independent customer training (in-house and on-site) across Commercial, General Aviation, and Military product segments; contribute to Aerospace Academy course development and instruction.
• Collaborate with customers on new engineering specifications and provide advanced technical support to internal service teams.
• Maintain accurate project, customer, and travel records within the PPG Aerospace CRM system.

Aerospace Materials – Field Service Technician

• Respond to scheduled and emergency service calls by traveling between restaurant locations.
• Perform repairs and replacements on a variety of IT equipment, including Point of Sale systems, credit card devices, routers, cameras, computers, drive-thru equipment, IP phones, etc.
• Install new cables (ethernet, video wire, etc.) and terminate them properly.
• Take responsibility for after-hour emergency calls on designated on-call days.
• Assist in new projects at existing stores and participate in new store builds when necessary.
• When applicable, escalate issues to IT vendors, responsible for follow-up and documenting root cause.

IT Field Service Technician

• Assist Site Manager in layout of building items, primarily structural, civil, process, and architectural items.
• Assist Site Manager in procurement of construction materials.
• Assist site and project team in execution of purchase orders, monitor deliveries, and execute receiving reports.
• Performs on-site material placed surveys as required.
• Ensure quantities in place are accurate and reported weekly or as directed by the Site Manager.
• Assist Site Manager in scheduling construction activities, such as monitoring material deliveries and subcontractor performance.
• Consolidate their activities on reports as requested by the Site Manager.
• After two to six months, develop bid lists, issue documents for procurement purposes, review bids, and evaluate proposals as directed by the Site Manager, and through consultation with the Project Manager.
• Assist the Site Manager in establishing and maintaining high safety and QA/QC standards.
• Work with Site Manager in establishing safety meeting agenda.
• Conduct safety meetings as directed by the Site Manager.
• Review, understand, assimilate and log shop drawings and submittals.
• Help maintain a current set of red line as-built drawings as directed by the Site Manager.
• Correlate and update construction documents as they are reviewed.
• May assist with general labor and clean up occasionally.
• Will be required to manage the jobsite, in the absence of the Site Manager, on a regular basis.
• Perform and record Quality Assurance/Quality Control (QA/QC) audits throughout the jobsite on all divisions of work and following through with the recorded audit to ensure the work is satisfactory.
• Assist in performing the project’s daily report and monthly man hour’s report.
• Able to make decisions regarding safety and quality on the spot to make improvements, without further approval.
• Bring all out of spec issues to the attention of the ASM and SM to receive counsel on the path forward.
• Know and enforce the safety program.
• Serve as on-site safety when one is not specifically assigned to the project.
• Conduct investigations into any and all safety incidents. You will be required to produce accurate reports to present to the Site Manager and Project Management staff when appropriate.
• Will work with city officials, OSHA, and inspectors throughout the duration of the project.
• Works with SM to ensure all inspections are scheduled and conducted per project specifications and properly documented.
• Responsible for the communication, implementation and enforcement of Gray’s safety program on site.
• Assumes ownership of scopes of work and management of subcontractors as assigned by SM.
• Keeps up to date progress drawings of work put in place daily by utilizing bluebeam, excel, or assemble.
• Generate meeting agendas/minutes from various site meetings for review of SM and ensures timely and accurate distribution.
• Able to receive verbal or written direction along with constructive criticism from SM, and willing to provide such as needed/directed.
• Bring any and all customer requested changes to the attention of the SM and PM for appropriate contract action. Other duties may be assigned.

• Commissioning of CV Technology explosion mitigation systems.
• Verify the functionality of the CV Technology protection system
• Providing familiarization training for plant personnel
• Provide outstanding service to our clients
• Emergency services in the event of system activation
• Completion of written reports for any site visit; commissioning, maintenance, or emergency service.
• Submitting personal expenses and booking travel accommodations
• Quote spare parts and/or services

Field Service Technician – Travel-Based

• Deliver capabilities to protect national security
• Support integration, fielding, and support of Cyber products with customers
• Be the technical face of products in customer environments
• Handle everything from initial deployment through ongoing support
• Own user manual development and coordinate customer feedback back to product development teams

• Represent Abbott Diagnostic Division to its customers: Responsible for providing on-site support to ADD customers.
• Support field personnel and District business objectives and goals.
• Provide direction and develop mentoring skills to mentor other FSRs.
• Troubleshooting and resolving complaints reported by customers on a minimum of five increasingly complex instruments as detailed in the Field Service Business Process database.
• Understand and follow the Quality System by accurate and timely documentation of complaint resolution.
• Understand and practice regulatory and compliance procedures.
• Maintain a safe work environment following laboratory safety guidelines.
• Schedule and complete routine preventive maintenance, installations, and other updates provided by Abbott.
• Champion utilization of remote support tools to proactively improve instrument uptime.
• Proactively improve expertise through continuous learning and certifications.

Field Service Engineer I

• Install, commission, and calibrate electronic and control‑based systems at customer sites.
• Diagnose and troubleshoot complex electrical, mechanical, and software‑related issues in fielded equipment.
• Perform factory acceptance tests (FATs), site acceptance tests (SATs), and support customer validation activities using established procedures and test equipment.
• Provide timely, professional technical support to customers on‑site and remotely (phone/email), including outside normal business hours as needed to minimize downtime.
• Interface directly with customers to quickly and thoroughly analyze problems and implement effective solutions.
• Complete detailed service reports documenting work performed, system history, and recommendations for design improvements, obsolescence mitigation, or serviceability enhancements.
• Develop and deliver technical training for customers and internal teams, including formal classroom and hands‑on instruction.
• Assist in the development of training materials and curriculum, including 'train‑the‑trainer' content.
• Maintain a strong focus on safety when working around high‑voltage systems, moving equipment, and other potential hazards.
• Support proposal development by providing technical input, cost estimates, and installation/service recommendations.
• Support Sales and Business Development through technical expertise at customer meetings, industry trade shows, and field demonstrations in civil and military environments.
• Collaborate cross‑functionally with Engineering, Program Management, and Manufacturing to resolve issues and improve products and processes.

Senior Field Service Engineer

• Achieving agreed sales targets by developing, maintaining and managing new business within the company’s mining product line throughout the region
• Selling, marketing and promoting all the services and products offered by the company within the mining industry
• Demonstrating the benefits of the company’s product line to customers through on-site visits at surface or underground mines
• Ensuring sales forecasts and budgets are achieved
• Managing existing and new accounts, ensuring a superior level of customer service and satisfaction
• Preparing documentation and submissions for Tenders, Expressions of Interest and Requests For Information
• Representing the company in industry events and tradeshows

Service Engineer

• Responsible for delivering high-quality technical support and service to our customers.
• Perform installations, maintenance, and repairs on equipment, ensuring optimal performance and customer satisfaction.
• Perform preventive and corrective maintenance, testing, and troubleshooting of proprietary ABB hardware and software.
• Assist with projects, upgrades, new installations, and advanced services.
• Work independently or as part of a small site team.
• Maintain quality control hardware and software.
• Answer customer questions about the state of the ABB system.
• Resolve customer service-related issues while fostering customer relationships.
• Communicate effectively with plant operators, plant management, 3rd party vendors, and ABB personnel.
• On-call for 24-hour emergency support service requests.
• Document work performed for periodic preventive maintenance and corrective maintenance tasks.
• Play an active role in various projects such as upgrades, new installations, or new functionality for customers.
• Coordinate work with other groups to ensure meeting commitments.
• Apply safety rules and safe practices during all service activities.
• Lead Health, Safety, and Environment (HSE) activities at customer sites and report unsafe practices and incidents.
• Identify new service business opportunities in close cooperation with customers and ABB teams.
• Coach technicians and engineers, and supervise complex site activities.

Senior Field Service Technician

• Installing new or modified equipment at the customer’s facility and ensuring full functionality according to specifications.
• Analyzing, reviewing and inspecting findings to determine the source of problems, and recommending repair, replacement, or other corrective actions.
• Coordinating problem resolution with factory or Phillips inside service support to expedite repairs.
• Providing on-site technical assistance to help troubleshoot and repair equipment.
• Updating and completing current incomplete service reports to reflect accurately and completely the work performed.
• Providing feedback to the factory to help update and make changes to the service procedure used in troubleshooting and completing repairs to the machine in the field.
• Providing a communication link between the customer and the company to help ensure that effective service is provided to the customer.
• Conducting training on the safe operations of the equipment and demonstrating skills to trainees, including both team members and customers.

CNC Field Service Engineer

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment like self-checkout systems within an assigned territory
• Perform maintenance, repair, PM work, and system overhauls

Field Service Technician

• Provide technical support in the form of troubleshooting on site or via phone
• Perform installation, startup, and commissioning of various products
• Oversee and support third-party installers during customers' installations
• Test and troubleshoot system functions and train customers in operation and maintenance
• Coordinate service schedule with customers at various locations
• Create detailed reports for installations and technical support issues

Industrial Field Service Technician

• The Mining Sales Engineer will report to our Sales Manager
• Achieving agreed sales targets by developing and managing new business within the mining product line
• Selling and marketing all services and products offered by the company within the mining industry
• Demonstrating the benefits of the company’s product line to customers through on-site visits
• Ensuring sales forecasts and budgets are achieved
• Managing existing and new accounts to ensure superior customer service
• Preparing documentation and submissions for Tenders, Expressions of Interest and Requests For Information
• Representing the company in industry events and collaborating with internal stakeholders
• Identifying opportunities at designated mine sites to improve utilization and efficiency

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Field Service Technician

Industrial Field Service Technician

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