Facilitator

• Facilitates dynamic learning experiences for assigned business lines, topics, and levels in classroom and virtual formats
• Serves as a catalyst for learning by understanding the learner’s needs
• Creates the right environment for learning and builds rapport with participants
• Uses appropriate delivery options and media to make learning engaging and effective
• Assists with needs analysis, design, and development of learning solutions
• Supports evaluation and measurement of programs and implements improvements as needed
• Coordinates session logistics associated with planning learning events

Facilitates learning experiences in financial services at U.S. Bank

Facilitates dynamic learning experiences for U.S. Bank employees, covering various business lines and topics. Supports training and development through effective instructional design and delivery methods.

• Complete all Onboarding requirements within 2 weeks of start date
• Meet with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month for required check-in
• Respond to all email and Slack communication promptly (within 48 hours of receiving a communication)
• Review the curriculum aligned to group assignment prior to group start time
• Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour
• Facilitate groups following Charlie Health best practices and using assigned and most up to date Charlie Health curriculum
• Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed
• Foster client engagement and group cohesion throughout the session, encouraging client participation and fostering camera-on culture
• Following all operational policies and procedures as indicated by Charlie Health best practices
• Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members
• Work collaboratively and respectfully across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches
• Communicate clearly, professionally, and promptly with all clients, staff, families, agencies, and referents
• Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards
• Maintain and model professional ethics, including appropriate boundaries and confidentiality
• Other duties as assigned

Mental Health Group Facilitator providing remote telehealth services for young clients

Mental Health Group Facilitator

Mental Health Group Facilitator providing telehealth services for adolescent and young adult clients. Joining a team at Charlie Health to enhance behavioral health programming remotely.

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Facilitator

Mental Health Group Facilitator