Executive

• Manage Executive Assistance team in GDS Poland (100+ FTEs)
• Prove experience in client management, people management, and resolving service delivery concerns
• Work closely with onshore teams and other members of the EY GDS services team
• Responsible for various transformative projects in administrative processes reengineering area
• Build and maintain exceptional and strong relationships with internal clients and stakeholders
• Serve as the GDS representative in BSS structures in Europe West region
• Represent GDS Poland EA CoE on the global forum
• Own, monitor and maintain the performance of the team using established ways of working
• Define strategies to develop and enhance existing service offerings
• Identify individual training and development areas for all members of the team
• Ensure appropriate level of support is in place for all team members
• Actively contribute to improvements of the tools, systems and procedures used by the team
• Identify issues and propose solutions
• Actively monitor and analyze workflow and assignments to ensure efficient operations
• Anticipate future resource requirements
• Drive innovation, automation and AI agenda within the team

Manage Executive Assistance team in GDS Poland focusing on client and service delivery management

GDS Executive Assistance Lead

Manage Executive Assistance team in GDS Poland, ensuring efficient operations and client relationship management. Oversee transformative projects and lead a team of 100+ professionals across multiple locations.

• rozwijanie relacji z nowymi i obecnymi klientami
• pozyskiwanie projektów Executive Search i usług doradztwa HR
• budowanie długofalowych relacji biznesowych
• współtworzenie strategii rozwoju Human Equation
• współpraca z zespołem Konsultantów przy realizacji projektów
• reprezentowanie firmy podczas spotkań biznesowych i wydarzeń branżowych

Business Partner for Executive Search at Human Equation.

Business Partner – Executive Search

Business Partner for Executive Search at Human Equation, focusing on building client relationships and developing business strategies. Collaborate with consultants on HR projects and executive search.

• Consistently deliver against KPIs including call volumes, talk time, and conversion rates, meeting and exceeding monthly targets
• Stay informed on global financial markets and macroeconomic trends, confidently discussing relevant developments with customers to build credibility and trust
• Cultivate exceptional, long-term relationships with customers, ensuring every interaction leaves them feeling valued, supported, and confident to trade
• Develop a thorough understanding of the regulatory framework governing financial trading, applying this knowledge to ensure all activity remains compliant and aligned with industry standards
• Maintain accurate and up-to-date records across all key platforms, including HubSpot CRM, Microsoft Excel, SharePoint, and Outlook, upholding a high standard of data integrity
• Effectively manage and diversify across multiple lead sources to maximise pipeline coverage and new business opportunities
• Work cross-functionally with colleagues across departments - including Marketing, Product, and Compliance - to support brand growth and deliver a consistently outstanding customer experience
• Demonstrate the ability to work autonomously, managing your own workload and priorities, while actively contributing to team performance and shared goals

New Business Executive engaging with prospective clients in a remote capacity

New Business Executive, Polish & English Speaking

New Business Executive responsible for building client relationships in financial trading. Engaging prospects and maintaining compliance across operations while working remotely.

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GDS Executive Assistance Lead

Business Partner – Executive Search

New Business Executive, Polish & English Speaking