Executive

• Partners with team members to deliver services that support company objectives and that are consistent with Computacenter values
• Collaborates with Inside Sales management and team members as well as other cross functional teams on an as needed basis regarding customer projects and orders
• Uses Computacenter systems and process to enter and track orders
• Provides regular data and timeline updates to Inside Sales Management
• Assists in providing status reports to Account managers, project teams, and Partner Management
• Follows defined processes and procedures to assist in the coordination and execution of open requests, open quotes, open purchase orders, and escalated orders
• Assists in entering and managing open opportunities within team and follows up directly with Customer Executives and Inside Sales management
• Coordinates with Customer Executives in creating and maintaining a database of historical deals, pricing, and technology preferences across the customer base
• Conducts general administrative duties as necessary
• Embraces and supports Computacenter mission and core values

Associate Customer Executive

• Ensures proper delivery of all products and services to customer specifications
• Communicates regularly with customer project and implementation teams
• Partners with business leaders to deliver services supporting company objectives
• Collaborates with Sales, Partner Management, Integration Centers, Finance, and other cross functional teams
• Uses systems and process to manage and maintain project timelines
• Provides regular data and timeline updates to customers and finance teams
• Communicates regularly with commercial partner management teams
• Follows defined processes and procedures to manage and coordinate execution of all requests and orders
• Reviews all CRM reporting and tracking related to open opportunities
• Works with Account Managers and Inside Sales Managers to create accurate forecasts

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Associate Customer Executive

Customer Executive