Events

• Review newly registered client accounts to identify potential fraud indicators during the onboarding process
• Investigate and assess suspected onboarding fraud cases, such as synthetic identities, multi-accounting, account farming, referral or bonus abuse, and the use of anonymization tools or high-risk devices
• Analyze onboarding fraud trends, behavioral patterns, and risk indicators to support the enhancement of fraud detection rules and preventive controls
• Make risk-based decisions regarding account approval, restriction, or escalation, ensuring all investigations are accurately documented
• Collaborate with KYC, Compliance, Customer Support, and Technology teams to strengthen onboarding controls and improve fraud prevention processes
• Contribute to the continuous improvement of fraud policies, procedures, and monitoring frameworks by identifying emerging fraud typologies and recommending process enhancements.

Onboarding Fraud Prevention Analyst

• Monitor CPA campaigns, affiliate activity, and client acquisition channels to identify fraudulent behaviors, including fake registrations, incentive abuse, traffic manipulation, and duplicate or non-genuine client acquisitions
• Investigate suspicious CPA-related cases by analyzing customer behavior, referral activity, device information, IP addresses, and other relevant data to determine the legitimacy of acquisitions
• Detect emerging fraud patterns affecting acquisition campaigns and recommend enhancements to fraud detection rules and preventive controls
• Review and validate CPA-related claims and partner performance, ensuring compliance with internal policies and contractual agreements
• Collaborate with Marketing, Affiliate Management, Compliance, and Technology teams to investigate fraud cases, mitigate risks, and strengthen acquisition controls
• Maintain accurate records of investigations, prepare reports on fraud trends, and contribute to the continuous improvement of fraud prevention processes

CPA Fraud Prevention Analyst

• Coordinate all aspects of group bookings, including reservations and onboard activities.
• Serve as the primary point of contact for group leaders, assisting with any inquiries or special requests.
• Organize and oversee group events, ensuring all logistical details are executed flawlessly.
• Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to meet group needs.
• Handle any last-minute changes or challenges, providing effective and prompt solutions.
• Assist with the distribution of welcome packages, event schedules, and promotional materials to group members.
• Maintain accurate records of group activities, requests, and special requirements.
• Ensure compliance with all guest service standards and protocols.
• Act as a liaison between the group clients and shipboard teams to ensure smooth communication and coordination.
• Provide exceptional customer service to enhance group members’ overall experience.
• Assist with pre-cruise planning by communicating with group leaders regarding onboard expectations and requirements.
• Monitor and update group accounts and reservations, ensuring accuracy and up-to-date information.
• Facilitate pre-arrival preparations such as cabin assignments and special requests for group guests.
• Manage VIP group requests, providing enhanced services to high-profile group guests.
• Collect and address feedback from group leaders and members to continually improve service delivery.

Events jobs in Cyprus

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Onboarding Fraud Prevention Analyst

CPA Fraud Prevention Analyst

Groups & Events Coordinator