Engineer

• Design and deliver tailored technical demos and proof-of-concept (POC) engagements that map our solutions directly to client business outcomes.
• Partner with Account Executives throughout the pre-sales cycle from initial discovery through technical close, acting as the subject matter expert.
• Lead technical discovery workshops to deeply understand client environments, pain points, integration requirements, and success criteria.
• Build custom demo environments, scripts, and prototypes that showcase platform value in the context of each prospect's use case.
• Build, iterate, and ship frontend flows and interactive demos at high speed.
• Respond to technical sections of RFPs, RFIs, and security questionnaires with accuracy and speed.
• Capture and synthesize field insights, feeding product gaps, feature requests, and competitive intelligence back to Product and Engineering teams.
• Take ownership of features end-to-end, while often building from scratch with ambiguous requirements.
• Build and maintain strong technical relationships with client stakeholders including architects, developers, and IT leadership.
• Develop user guides and conduct training sessions for employees on IT systems and best practices.
• Communicate technical information effectively to non-technical end-users.

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Forward Deployed Engineer