Email Marketing Manager

• Strategy Ownership: Design and manage comprehensive monthly email and SMS campaign calendars across a diverse portfolio of eCommerce brands.
• High-Conversion Copywriting: Write compelling, brand-aligned messaging for both one-off campaigns and automated flows, including welcome series, abandoned carts, winbacks, and VIP sequences.
• Lifecycle Optimization: Audit and refine existing automation systems to improve performance across every stage of the customer journey.
• Data Analysis & Reporting: Translate performance metrics into actionable insights and present strategic recommendations directly to client founders and marketing leads.
• Client Management: Lead strategy calls and act as the trusted advisor for retention growth, identifying opportunities for expansion and account health improvements.
• Cross-Functional Collaboration: Partner with designers, implementers, and paid media teams to ensure a cohesive brand experience and seamless execution.
• Innovation: Leverage internal AI tools and advanced segmentation to improve workflow efficiency and deliver hyper-personalized customer experiences.

Email Marketing Specialist – Klaviyo

• Plan, build and send targeted email campaigns, newsletters and automated sequences
• Manage and grow email subscriber lists with a focus on hygiene and deliverability
• Design and execute A/B tests on subject lines, content, layouts and send times
• Analyse campaign performance and report on open rates, clicks and revenue attribution
• Collaborate with content and design teams to develop compelling email creative
• Optimise email workflows and automation journeys in Klaviyo, Mailchimp or HubSpot

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Email Marketing Specialist – Klaviyo

Email Marketing Specialist