Ecommerce

• Serve as the primary strategic advisor and point of contact for retention marketing clients.
• Develop and execute retention strategies focused on increasing customer lifetime value (LTV), improving retention, and reducing churn.
• Build and optimize customer lifecycle programs, including email and SMS automations, segmentation strategies, and retention flows.
• Own campaign planning and retention calendars across multiple client accounts.
• Conduct cohort analyses to identify customer behavior trends, retention opportunities, and growth insights.
• Analyze performance data and provide actionable recommendations to improve retention outcomes.
• Collaborate closely with Klaviyo Specialists, designers, and copywriters to execute retention initiatives.
• Lead retention-focused projects and ensure timely, high-quality delivery across client accounts.
• Stay current on industry trends, subscription commerce best practices, and retention marketing innovations.
• Build strong client relationships and contribute to long-term client satisfaction and retention.

Retention Strategist

• Conduct in-depth research on newly launched products from official brand websites and trusted sources.
• Create and manage product listings on the Magento platform with complete and accurate details including: Manufacturer (MFG) number, Pricing, Technical specifications, Product descriptions, High-quality images.
• Regularly update existing product listings to reflect the latest models, specifications, and pricing changes.
• Perform routine audits of product catalogs to identify and correct discrepancies or missing information.
• Ensure all product data meets quality standards and aligns with marketplace guidelines.
• Work efficiently under tight deadlines while maintaining high accuracy and consistency.
• Leverage AI-powered research tools to gather and validate product information quickly and effectively.
• Monitor competitor websites to stay updated with market trends and product positioning.

Ecommerce jobs in Serbia

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Retention Strategist

Ecommerce Product Catalog, Research Analyst