Director

• Collaborating with the teams Leadership to drive enterprise-wide planning, governance, and organizational readiness initiatives that enable successful execution of strategic programs and projects.
• Provides resource and capacity planning to ensure optimal allocation of talent, skills, and budget across the portfolio, while driving PMO standards, project governance, and performance reporting.
• Partners with business leaders and key stakeholders to lead change management efforts, develop and execute communication strategies that promote transparency and stakeholder engagement, and champion learning and development initiatives that build organizational capabilities and support adoption of new processes, technologies, and ways of working.
• Maintains headcount, workload, and demand models for the functional area; runs allocation algorithms to help ensure the Book of Business is delivered with quality and timeliness.
• Supports operating-model optimization within the functional area, translates outcomes into action plans and tracks through implementation.
• Manages real-time workload balancing, capacity, and compliance-driven case allocation across geographies within the functional area to ensure balanced operations, on-time delivery, and business continuity through holidays, resource availability, and demand peaks.
• Builds and maintains operational dashboards; collects, analyzes, and validates portfolio data (efficiency, utilization, quality); ensures standardized reporting in partnership with cross-functional peers across Global Data Management & Standards and enterprise standards.
• Assists in developing forecasting tools, dashboards, and visualizations; contributes to continuous improvement of capacity modeling and workforce analytics.
• Supports long-term quality management plans; participates in strategic and tactical special projects as needed.
• Supports PMO activities, including project planning, metrics tracking, status reporting, and management of cross-functional dependencies.
• Prepares inputs for Operational Reviews; ensures consistent metric definitions, sources, and timeframes per enterprise cadence and templates.
• Coordinates resource and financial forecasting, contracting, and invoicing; tracks variances and data integrity and publishes reconciled views as required.
• Collaborates with stakeholders to maintain a unified set of metrics, training, and Standard Operating Practice/ Best Practice frameworks based on functional area needs.
• Monitors operational metrics post–system release to ensure realized efficiencies are captured in forecasting models and resource planning assumptions.
• Supports creation, maintenance, and delivery of role-specific curriculum; co-develops wide training for the functional area; measures uptake.
• Coordinates function-specific communications and change management aligned to Data management and Global Clinical Trial Operations frameworks.
• Embeds Human-first Organization practices by designing adoption aids (FAQs, quick guides) and incorporating user feedback into process improvements.

Associate Director, Global Data Management – Business Operation

• Contribuir al crecimiento y posicionamiento de la práctica de Capital Projects.
• Identificar, desarrollar y gestionar oportunidades comerciales.
• Desarrollar y mantener relaciones ejecutivas con clientes estratégicos.
• Liderar propuestas comerciales, procesos de venta consultiva y negociaciones complejas.
• Liderar proyectos de consultoría enfocados en la mejora de la gestión y ejecución de proyectos de capital.
• Asesorar a clientes en iniciativas vinculadas con:
• Optimización de inversiones y costos de capital (CAPEX).
• Planificación, programación y control de proyectos.
• Estrategias de ejecución y modelos de delivery.
• Gestión de contratos y riesgos.
• Control y seguimiento de obras.
• Gobernanza de proyectos.
• La adopción de metodologías y herramientas digitales para la gestión de proyectos, incluyendo BIM y AWP.
• Liderar equipos multidisciplinarios.
• Contribuir al desarrollo de nuevas soluciones y capacidades diferenciadas para el mercado.

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Associate Director, Global Data Management – Business Operation

Senior Manager/Director – Capital Projects