DevOps Engineer

• Designing, developing, implementing, and supporting solutions across the ServiceNow platform
• Building and supporting employee-focused digital solutions that streamline workflows
• Collaborating with Product Owners, Business Analysts, QA teams, and other IT stakeholders
• Delivering scalable, secure, and reliable solutions that improve operational efficiency
• Contributing to enterprise-wide solutions and continuously expanding ServiceNow expertise

DevOps Engineer III

• Develops, recommends, and implements enterprise information security policies, technical standards, guidelines, procedures, and other elements of an infrastructure necessary to support information security in compliance with established company policies
• Lead the design and integration of DevSecOps, Application Security and Vulnerability Management capabilities across our enterprise
• Drive secure-by-design practices across CI/CD pipelines, cloud-native platforms, and modern development workflows—including AI-assisted coding environments
• Partner closely with application engineering, cloud, and platform teams to embed scalable, automated security controls that reduce risk while enabling developer velocity
• Lead the design and implementation of DevSecOps solutions integrated into CI/CD pipelines (GitHub, GitLab, Jenkins)
• Define and implement secure SDLC practices, including automated testing, threat modeling, and secure coding standards
• Own and optimize CNAPP platforms (e.g., Wiz, Prisma Cloud) to improve cloud security posture and workload protection
• Drive vulnerability management strategy, including risk-based prioritization and integration into developer workflows
• Integrate and tune AppSec tools (SAST, DAST, SCA, container scanning) for scalable pipeline adoption
• Establish guardrails for AI-generated code security, including validation of outputs and mitigation of risks such as insecure code patterns and data exposure
• Embed security controls into AI-enabled applications and APIs, addressing emerging risks (e.g., prompt injection, model misuse)
• Partner with engineering teams to reduce vulnerability backlog and MTTR
• Define KPIs and reporting for security posture, pipeline coverage, and risk reduction
• Serve as a technical advisor and escalation point for complex security and integration challenges
• Leads system and network architecture support for information and network security technologies
• Leads development and execution of risk assessment methodologies
• Develops security incident response plans and strategies
• Provides trouble resolution and serves as point of technical escalation on complex problems
• Creates presentations and seeks IT management approval and acceptance of significant replacements or reconfigurations of major security systems serving the enterprise
• Acts as a subject matter expert among peers, with manager and senior management.

DevSecOps Engineer – Information Security

• Assists with releasing candidate CI/CD pipelines as a mechanism to communicate the states and steps necessary to determine a release candidate for each application and service
• Designs and develops fully autonomous CI/CD pipelines which facilitate cloud deployments which includes automation of all infrastructure, services and application build and deployment
• Ensures that all parts of the pipeline follow good software engineering practices to include automated tests and infrastructure tests
• Builds tools which reduce errors and improve our overall customer experiences
• Assists in troubleshooting of production issues and ensure pipeline and infrastructure produces clear documentation and metrics which enables Root Cause Analysis
• Develops and tests – Ansible Playbooks, Terraform Scripts, Packer Scripts and establish immutable infrastructure such that patches are an artifact of the past
• Works with Enterprise Architecture, Information Security (InfoSec), Software Delivery, and Quality Assurance to enable the organization to move to the cloud using complete automation
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

Cloud DevSecOps Engineer

• Oversee the process of releasing PCMI software to our clients.
• Act as a Subject Matter Expert in building and delivering software and DevOps using best practices.
• Troubleshoot issues that occur during the build/deployment process.
• Design, implement, and manage automated processes for infrastructure provisioning, configuration management, and application deployment.
• Build and maintain CI/CD pipelines using using Azure DevOps, TeamCity and Octopus Deploy.
• Create infrastructure-as-code to create repeatable and reliable infrastructure change processes.
• Manage and optimize cloud infrastructure on Azure.
• Collaborate with development, QA, and operations teams to implement DevOps best practices.
• Troubleshoot and resolve issues in development, test, and production environments.
• Implement and manage observability and alerting solutions to ensure system health and performance.
• Support efforts to improve system security and compliance.
• Document processes and procedures for internal use.

Senior DevOps Engineer

• Perform daily support for applications and users
• Troubleshoot user issues, CICD pipelines, scripting issues, and cloud services
• Review system and application logs, and verify completion of automated processes
• Perform ongoing performance tuning, infrastructure upgrades, and resource optimization as required
• Work with project teams to document and deploy new projects
• Provision and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
• Research, develop, and implement innovative and where possible automated approaches for system administration tasks
• Maintain and contribute to our knowledge base and documentation
• Influence broader technology groups in adopting Cloud technologies, processes, and best practices
• Creative thinking and proposing solutions to grow our business by delighting our clients
• May perform other duties as assigned

DevOps Engineer II, AWS

• Build, optimize, and maintain scalable backend services using .NET (C#) within an Azure 2.0 environment (Azure App Services, Azure Functions, and Azure Service Bus).
• Develop and maintain the orchestration logic that integrates with GitHub Actions and Azure DevOps (ADO) pipelines.
• Deploy and manage scalable Azure cloud infrastructure utilizing Terraform, and write custom automation scripts using Python.
• Play a lead role in our roadmap by helping deprecate legacy SaaS worker functions, optimizing our grading engine, and reducing API bloat to improve pipeline performance.
• Work alongside data engineers to support asynchronous 'Run Grade' calculations. You will manage and query MongoDB (NoSQL) and PostgreSQL (Relational).
• Enforce strict supply chain security using JFrog Artifactory for package/container management, HashiCorp Vault for dynamic secrets, and LaunchDarkly for feature toggling.
• Lead the implementation of Splunk across our microservices cluster to consolidate logging, improve error handling, and build real-time health dashboards.

Senior Backend Developer – DevSecOps Engineer

• Develops, recommends, and implements enterprise information security policies, technical standards, guidelines, procedures and other elements of an infrastructure necessary to support information security in compliance with established company policies, regulatory requirements, and generally accepted information security controls.
• Lead the design and integration of DevSecOps, Application Security and Vulnerability Management capabilities across our enterprise.
• Drive secure-by-design practices across CI/CD pipelines, cloud-native platforms, and modern development workflows—including AI-assisted coding environments.
• Partner closely with application engineering, cloud, and platform teams to embed scalable, automated security controls that reduce risk while enabling developer velocity.
• Lead the design and implementation of DevSecOps solutions integrated into CI/CD pipelines (GitHub, GitLab, Jenkins)
• Define and implement secure SDLC practices, including automated testing, threat modeling, and secure coding standards.
• Own and optimize CNAPP platforms (e.g., Wiz, Prisma Cloud) to improve cloud security posture and workload protection.
• Drive vulnerability management strategy, including risk-based prioritization and integration into developer workflows.
• Integrate and tune AppSec tools (SAST, DAST, SCA, container scanning) for scalable pipeline adoption.
• Establish guardrails for AI-generated code security, including validation of outputs and mitigation of risks such as insecure code patterns and data exposure.
• Embed security controls into AI-enabled applications and APIs, addressing emerging risks (e.g., prompt injection, model misuse).
• Partner with engineering teams to reduce vulnerability backlog and MTTR.
• Define KPIs and reporting for security posture, pipeline coverage, and risk reduction.
• Serve as a technical advisor and escalation point for complex security and integration challenges.
• Leads system and network architecture support for information and network security technologies; Leads development and execution of risk assessment methodologies to fit business, regulatory, and technical environment considerations; Leads the development of requirements, system architecture, and software design of security products and services; Develops security incident response plans and strategies.

Senior AI DevSecOps Engineer

• Augments CBO engineering team to extend infrastructure automation and secure delivery in a hybrid cloud environment.
• Maintains/extends Terraform & OpenTofu IaC (modular configs, remote state).
• Develops Ansible playbooks/roles (CaC, patching, compliance).
• Builds GitHub Actions CI/CD with security gates (SAST, dependency/secrets scanning, policy-as-code).
• Manages Docker image hardening and Kubernetes/Helm orchestration with vulnerability scanning.
• Integrates Shift-Left security and CIS/CBO baselines.
• Inherits existing patterns (no design-from-scratch); works within CBO change advisory, version control, peer review.

DevSecOps Engineer

• Own and operate security tooling, manage key vendor relationships, and drive application and cloud security programs forward
• Secure AWS infrastructure, systems, and networking
• Review infrastructure-as-code (Terraform) changes for security implications
• Monitor and triage security alerts across dedicated channels
• Manage the vCISO relationship and own the annual penetration test lifecycle
• Run tabletop exercises and maintain the incident response playbook

Senior DevSecOps Engineer

• Secure, deploy, and automate the administration of Microsoft Active Directory and Entra ID
• Design and implement Entra ID Managed Identity solutions and integrations
• Develop and automate identity lifecycle management using Microsoft Graph API, Entra ID PowerShell (Azure PowerShell Software Development Kit (SDK)), and System for Cross-domain Identity Management (SCIM) where applicable
• Implement and maintain Entra ID capabilities: Entra ID Connect (Azure AD Connect), Conditional Access, Privileged Identity Management (PIM)
• Drive adoption of PIM and other Entra ID security controls
• Secure, deploy, and automate the administration of Windows infrastructure deployed on Azure
• Implement and support modern authentication protocols including Open Authorization (OAuth) 2, Security Assertion Markup Language (SAML), and Fast IDentity Online 2 (FIDO2)
• Implement Infrastructure as Code (IaC) deployment using Azure Resource Manager (ARM) templates and integrate with Continuous Integration/Continuous Delivery (CI/CD) pipelines
• Support the deployment and management of administrative services for infrastructure on Azure
• Document administrative processes for infrastructure and identity solutions deployed on Microsoft Azure
• Stay up to date on managed offerings for simplifying/administering Windows and identity infrastructure hosted on Microsoft Azure
• Partner, collaborate and lead team efforts for solution design, development and implementation of administrative services supporting Windows and identity platforms
• Support patch management throughout the environment to ensure timely vulnerability remediation
• Incorporate Git Operations (GitOps) patterns and tools for infrastructure and identity configuration drift remediation

Senior DevOps Integration Specialist

• Designing and managing cloud environments and creating modern automation tools
• Building and deploying continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Implementing various development, testing, automation tools, and security strategies
• Supporting the delivery of quality code that adheres to standards and methodologies
• Performing incident management and root cause analysis, and leveraging observability tools
• Managing periodic progress reporting

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