DevOps Engineer

• Get up to speed on VDC workloads, dependencies, and operational workflows by reading code, docs, and working with SMEs.
• Write and maintain runbooks, incident guides, and operational documentation.
• Support knowledge transfer and contribute to onboarding materials for the team.
• Participate in incident response including triage, investigation, mitigation, and postmortems.
• Help implement and maintain SLIs, SLOs, and error budgets defined by the team.
• Identify reliability issues during incidents or reviews and propose concrete improvements.
• Support high availability and fault tolerance work on Azure, including Azure Government.
• Close monitoring gaps by implementing instrumentation, alerting, and dashboards based on team standards.
• Contribute to toil reduction through automation and tooling improvements.
• Participate in on-call rotations.
• Work with IaC, CI/CD pipelines, and deployment tooling in compliance-restricted environments.
• Support testing, canary deployments, and release validation workflows.
• Implement changes to infrastructure and configuration following established patterns and review processes.
• Work with engineering, security, compliance, and operations teams to execute on reliability improvements.
• Communicate clearly about system behavior, risk, and status — in writing and in meetings.
• Raise blockers and gaps proactively; don't wait for problems to escalate.

Site Reliability Engineer

• Augments CBO engineering team to extend infrastructure automation and secure delivery in a hybrid cloud environment.
• Maintains/extends Terraform & OpenTofu IaC (modular configs, remote state).
• Develops Ansible playbooks/roles (CaC, patching, compliance).
• Builds GitHub Actions CI/CD with security gates (SAST, dependency/secrets scanning, policy-as-code).
• Manages Docker image hardening and Kubernetes/Helm orchestration with vulnerability scanning.
• Integrates Shift-Left security and CIS/CBO baselines.
• Inherits existing patterns (no design-from-scratch); works within CBO change advisory, version control, peer review.

DevSecOps Engineer

• Design, implement, and maintain cloud infrastructure for game development and live-service games using one or more cloud platforms (e.g., AWS, Azure, GCP).
• Deploy infrastructure-as-code for cloud resources using tools like Terraform, CloudFormation, Azure Bicep, or Azure Resource Manager templates.
• Promote cloud security best practices and compliance requirements for gaming infrastructure.
• Design and develop CI/CD pipelines for builds and deployments.
• Respond to live support issues for a live-service game.
• Empower multiple teams through development environment automation.

Senior DevOps Engineer

• Maintain and improve the uptime, performance, and availability of production systems.
• Define and track SLIs, SLOs, and SLAs to ensure service reliability and user satisfaction.
• Implement and manage monitoring, alerting, and observability tools (e.g., Prometheus, Grafana, Datadog, ELK).
• Participate in on-call rotations and respond to incidents, performing root cause analysis and postmortems.
• Automate repetitive tasks and processes using scripts, configuration management, and Infrastructure as Code (IaaC).
• Develop CI/CD pipelines to streamline deployment and operational processes.
• Analyze system performance and capacity trends to plan for future growth.
• Collaborate with engineering teams to design systems that scale reliably.
• Support cloud and/or hybrid infrastructure (AWS, Azure, GCP, VMware, etc.).
• Manage system provisioning, configuration, and patching via tools such as Ansible, Terraform, or Puppet.
• Act as a bridge between development and operations teams, championing DevOps and SRE principles.
• Contribute to a culture of continuous improvement, reliability, and accountability.

Senior Site Reliability Engineer – Operations

• Partner with offshore and onshore engineering teams to design, implement, and scale cloud-native infrastructure supporting a new customer portal and ongoing platform refactoring efforts
• Architect, build, and maintain Kubernetes-based environments that power production systems, ensuring scalability, resilience, and security
• Lead Infrastructure as Code initiatives (primarily Terraform) to automate provisioning, configuration, and environment consistency across AWS
• Design, implement, and optimize CI/CD pipelines to improve deployment velocity, reliability, and developer experience
• Integrate and operationalize MLOps practices, enabling efficient deployment, monitoring, and lifecycle management of machine learning workflows
• Embed DevSecOps best practices across the platform, incorporating security controls, compliance requirements, and monitoring into the development lifecycle
• Drive automation initiatives that reduce manual processes and increase system reliability and repeatability
• Collaborate closely with Platform, Engineering, and cross-functional stakeholders to gather requirements, troubleshoot issues, and continuously improve system architecture
• Monitor system performance, identify bottlenecks, and proactively implement improvements to optimize availability and cost efficiency
• Support incident response and root cause analysis efforts, driving long-term fixes and ensuring lessons learned translate into system improvements

• Own and manage the Hospice AWS infrastructure using Terraform (EC2, S3, VPC, IAM, RDS, Backup)
• Design, build, and maintain CI/CD pipelines for .NET applications transitioning from legacy deployment processes
• Execute the cloud cost optimization roadmap: right-sizing, savings plans, storage tiering
• Plan and lead the migration from EC2-based workloads to modern architectures (EKS, Lambda, Step Functions)
• Implement and maintain monitoring, alerting, and observability (Datadog, CloudWatch)
• Ensure HITRUST E1 compliance and security best practices across all environments
• Mentor and upskill the Hospice application team on AWS operations and modern SDLC practices
• Collaborate with DBA team on the SQL Server EC2 to RDS migration
• Manage production patching, backup/DR, and incident response for the Hospice platform

• Help design, implement, and maintain cloud infrastructure in AWS
• Contribute to and maintain Infrastructure as Code (IaC) using tools such as Terraform
• Write and maintain automation scripts and tooling (Python, shell scripting, etc.)
• Support CI/CD pipelines and deployment workflows to improve reliability and efficiency
• Assist with operating and troubleshooting production infrastructure, including networking, databases, and services
• Help deploy and support containerized applications using Docker and Kubernetes
• Monitor system health, logs, and alerts; assist with diagnosing and resolving issues
• Participate in incident response and shared on‑call rotations with guidance and support
• Collaborate with engineers to improve system reliability, performance, and developer experience
• Contribute to documentation, standards, and continuous improvement efforts

• Design, implement, and operate scalable, secure, and reliable cloud infrastructure
• Own and maintain Infrastructure as Code (IaC) using tools such as Terraform
• Write clean, maintainable, and well‑documented code and automation (Python, shell scripting, etc.)
• Administer and troubleshoot production infrastructure, including cloud environments, networking, databases, and messaging/event systems
• Build, maintain, and improve CI/CD pipelines to increase deployment reliability and developer velocity
• Support and evolve containerized and microservices‑based systems using Docker and Kubernetes
• Monitor system availability, performance, and cost; define metrics and alerts; analyze logs to ensure uptime and reliability
• Identify performance bottlenecks and proactively optimize systems for scalability and efficiency in a rapidly evolving environment
• Participate in a shared on‑call rotation, responding to incidents and leading resolution and post‑incident learnings
• Collaborate closely with application engineers, product managers, and other teams to deliver high‑quality solutions on tight timelines
• Contribute to engineering best practices and continuous improvement across tooling, automation, security, and reliability

• Design and implement a CMMC-aligned GitLab architecture supporting 250–500+ users
• Deploy and operate self-managed GitLab on Kubernetes using Crossplane
• Architect secure GitLab runner strategies (pooling, isolation, autoscaling) for mixed workloads
• Evaluate and document architectural approaches (single vs. segregated GitLab instances) with clear tradeoff analysis
• Translate NIST 800-171 and CMMC requirements into enforceable GitLab configurations and access controls
• Implement configuration-as-code using Terraform (e.g., GitLab provider) to ensure versioned, auditable, and repeatable platform management
• Design and implement RBAC, least-privilege models, and segregation of duties
• Establish drift detection and audit mechanisms to monitor and remediate unauthorized changes
• Integrate GitLab into the broader Kubernetes platform ecosystem, including GitOps workflows (e.g., ArgoCD)
• Produce architecture documentation, runbooks, and reference patterns to enable internal ownership and long-term sustainability
• Collaborate with cybersecurity, architecture review boards, and platform teams to validate compliance and design decisions

Mid-Level DevSecOps Consultant – GitLab Platform

• Support and enhance Kubernetes-based workloads and platform services within AWS
• Maintain and extend infrastructure managed through Terraform and Terragrunt
• Continue modernization efforts within the Elastic Stack and Kibana environment
• Develop and improve Python-based tooling for runtime visibility, auditing, and platform insights
• Containerize applications and services, ensuring they are deployment-ready within the platform ecosystem
• Work within and contribute to an existing CI/CD pipeline, supporting ongoing deployment and integration workflows
• Assist with migration and decommissioning of legacy infrastructure and services
• Troubleshoot complex issues across cloud infrastructure, containerized environments, and platform services, performing root cause analysis and resolution
• Implement and support infrastructure automation and operational best practices
• Contribute to platform and security modernization initiatives aligned with mission requirements and cost optimization goals
• Collaborate with technical leadership and stakeholders as priorities evolve, ensuring alignment and forward progress
• Document systems, processes, and solutions to support maintainability and knowledge sharing

Senior AWS DevSecOps Consultant

• Collaborate with cross-functional teams to proactively monitor, maintain, and enhance production systems.
• Bridge the gap between software development and IT operations, with an emphasis on incident triage, systems operations and documentation, business user support and communications, toil reduction, work automation and improving the reliability of services.
• Provide timely and accurate user support/troubleshooting as well as management of escalations within enterprise SLA’s (Service Level Agreements).
• Researches and analyzes enrollment/provider data and Utilization Management/Case Management business processes to support applications issues while acquiring a more advanced skill set for assistance of product design and solutions.
• Perform On Call post deployment application validations of enhancement/code fixes and monitoring for escalations.
• Act as a key player in application incident management, ensuring prompt detection, triage, and resolution of production incidents.
• Monitor and manage technology business cycle processing within the application environment.
• Establish, document, and refine incident management processes to reduce downtime and service degradation.
• Participate in post-incident reviews, ensuring that lessons learned are incorporated into operational practices and automation efforts.
• Develop, improve and review runbooks and documentation and keep them up to date to ensure consistency across SRE teams.
• Document operational processes including workflows, system configurations, troubleshooting guides, and incident reports to improve the team’s ability to respond quickly to incidents and system failures.
• Review and provide feedback and process improvement recommendations on topics like automation, monitoring gaps, toil reduction and systems resiliency.
• Comply with all policies and standards.

Site Reliability Operations Analyst II

• Deploy, configure, and operate secrets management solutions (CyberArk Conjur, HashiCorp Vault) in production environments.
• Manage, monitor, and optimize Kubernetes clusters and containerized workloads.
• Design and maintain automation for infrastructure provisioning and application deployments.
• Ensure secure storage, access, and distribution of secrets across multiple environments.
• Collaborate with engineering and security teams to enforce best practices in DevOps and platform security.

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