Database Administrator

• Administer and maintain Raiser’s Edge and related fundraising systems on a day-to-day basis
• Maintain configuration of code tables, attributes, campaigns, appeals, and fund structures, ensuring consistency and alignment with established data standards
• Manage user access, permissions, and security groups in alignment with established policies
• Monitor system performance and support ongoing database stability and reliability
• Perform routine system updates and assist with troubleshooting system and data issues
• Execute imports, exports, and bulk data updates within Raiser’s Edge
• Perform global changes and mass updates in accordance with defined business rules
• Prepare and manage data files for campaigns, vendors, and operational needs
• Execute and support all data entry activities, including manual entry where required
• Oversee and monitor automated data entry processes, ensuring accuracy, completeness, and alignment with established data governance standards
• Support ongoing data processing activities across fundraising operations
• Perform regular data audits, validation checks, and clean-up activities
• Support scheduled data quality reviews and audit processes to ensure ongoing integrity of donor and campaign data
• Identify and correct data inconsistencies and errors
• Ensure adherence to data governance standards and coding structures
• Escalate complex data issues to the Senior Manager as required
• Maintain user access controls and permissions within the database
• Support enforcement of data security and access policies
• Ensure appropriate handling and protection of donor data
• Develop and execute queries, lists, and reports as requested
• Support data extraction for campaigns and operational reporting
• Ensure accuracy and consistency of all data outputs
• Assist in monitoring data flow between Raiser’s Edge and integrated systems
• Support troubleshooting of data discrepancies across platforms
• Work with vendors and internal teams to support system functionality
• Provide day-to-day support to users for database-related requests
• Assist staff with queries, reports, and system usage
• Maintain documentation for data processes and system workflows
• Work closely with Gift Administration to support accurate data entry and record maintenance
• Collaborate with Finance to support reconciliation processes by ensuring donor database records are accurate and aligned with financial data
• Support Development teams with campaign data preparation and execution

Database Administrator – Analyst

• Administer and support production, non‑production, and DR databases (e.g., Oracle, SQL Server, PostgreSQL, MySQL, Azure SQL, etc.)
• Ensure high availability, disaster recovery, backup, and restore strategies meet business SLAs/RTO/RPO
• Proactively monitor database health, capacity, and performance to prevent incidents
• Lead root cause analysis (RCA) for database‑related incidents and drive permanent fixes
• Tune SQL queries, indexing strategies, memory, and storage for optimal performance
• Analyze workload patterns and recommend architectural improvements
• Drive database automation for provisioning, patching, monitoring, backups, and schema deployments
• Implement and enforce database security controls , including encryption, access management, auditing, and vulnerability remediation
• Design and support cloud database solutions (Azure), including migration from on‑prem systems
• Act as L3/L4 escalation for complex database issues
• Provide technical guidance and mentoring to Vendor DBAs and support teams

Senior Database Administrator

• Deploy, configure and support Oracle database services for the environments and applications concerned, ensuring their integrity, security and performance
• Conceptualize, implement and update database structures
• Advise parties involved on database management, use and access
• Help develop automation solutions for the ongoing configuration, installation, maintenance, delivery and rollout of Oracle services
• Draft, maintain and update system and database technical documentation

Oracle Database Administrator, DBA

• z/OS technical support (mainframe)
• CICS technical support (mainframe)
• Technical support for add-on software upgrades (mainframe)
• IDMS DBA and IDMS technical support (mainframe)
• Support for operations processes and production deployments (mainframe)
• Administration of the master data dictionary for all databases, IDMS Data Dictionary
• Support for functional and business analysts as well as programmers in using IDMS databases and specialized tools (IDMS Online Query, IDMS SQL, IDMS UCV, ADS ONLINE)

Database Administrator, IDMS

• Maintain and adapt the architecture and monitor the evolution of software and components to ensure continuity of vendor support
• Perform change, incident, and problem management activities within an ITIL framework
• Produce and maintain usage reports and metrics
• Plan, install, configure, and deploy associated hardware and software
• Analyze and provide recommendations to optimize existing methods and processes
• Research, identify, recommend, and implement preventive and corrective maintenance as well as new software versions
• Develop or maintain local customizations required to meet specific client and end-user needs
• Promote changes across different environments
• Create and update documentation (technical, operational, etc.)

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