Data Entry

• Must convey professional communication with physician offices at all times both orally and written.
• Responsible for proper communication and documentation of clarification requests and follow up, including documenting progress in Pathpoint Rx/ScriptMed.
• Answers and resolves internal inquiries within committed timeframes.
• Responsible for making outbound calls to physician offices to request prescription refills and/or to request updates on pending prescription clarification requests.
• Receives written prescription clarifications or refill requests and must verify that information is complete and accurate.
• Complies with all appropriates policies, procedures, safety rules and regulations.
• Understands the physical, psychological and social challenges of specific disease states and assists the patient and Pharmacy Care Coordinators with drug therapy and pharmacy care issues.
• Understand the requirements for inbound image documents, including how the documents should be organized/attached in pharmacy management systems.
• Execute the required steps based upon inbound document type and program requirements for creating patient profiles and/or new referrals.
• When required, maintain answering of main pharmacy line and transfer inbound callers to correct extension based upon reported drug/program.
• Performs other duties as assigned.

Data Entry Coordinator

• Must convey professional communication with physician offices at all times both orally and written.
• Understand the requirements for inbound image documents, including how the documents should be organized/attached in pharmacy management systems.
• Execute the required steps based upon inbound document type and program requirements for creating patient profiles and/or new referrals.
• When required, maintain answering of main pharmacy line and transfer inbound callers to correct extension based upon reported drug/program.
• Performs other duties as assigned.
• Responsible for proper communication and documentation of clarification requests and follow up, including documenting progress in Pathpoint Rx/ScriptMed.
• Answers and resolves internal inquiries within committed timeframes.
• Responsible for making outbound calls to physician offices to request prescription refills and/or to request updates on pending prescription clarification requests.
• Receives written prescription clarifications or refill requests and must verify that information is complete and accurate.
• Complies with all appropriates policies, procedures, safety rules and regulations.
• Understands the physical, psychological and social challenges of specific disease states and assists the patient and Pharmacy Care Coordinators with drug therapy and pharmacy care issues.

Data Entry – Registered Pharmacy Technician Coordinator

• Review and label datasets including text, images, audio clips, and video frames according to provided guidelines
• Categorize content accurately across a range of annotation tasks (sentiment, object detection, intent classification, etc.)
• Flag ambiguous or problematic content for senior review
• Meet quality benchmarks — accuracy matters more than speed
• Complete tasks within assigned deadlines while maintaining consistency
• Provide feedback on annotation guidelines when instructions are unclear or contradictory
• Participate in calibration sessions to align on quality standards with the team

Data Annotator – AI Training

• Review and file legal documents using internal systems and email
• Participate in ongoing training to expand knowledge of industry and process
• Investigate discrepancies as they arise
• Complete additional projects as assigned

Data Entry Specialist

• Data Entry Processor will be responsible for keying and docu-typing medical claims
• Sorting, scanning, perform quality and check process
• Receives data and ensures document classification are completed and transmitted to clients
• Receives documents from both electric and hard copy forms for processing
• Capture information based on client requirements

Data Entry Processor

• Enter confidential and protected health information (PHI) related to resident incidents into the company’s proprietary ERMA system with a high degree of accuracy and completeness.
• Review incident details and apply established company protocols to assess and document risk levels consistently.
• Meet or exceed required hourly production standards while maintaining strict accuracy and data quality expectations.
• Perform quality review of incident entries to identify errors, omissions, or inconsistencies and correct them promptly.
• Maintain data integrity by ensuring all records are complete, properly categorized, and compliant with internal guidelines.
• Communicate clearly and professionally with internal teams to resolve missing, unclear, or incomplete information as needed.
• Adhere to confidentiality, privacy, and security standards when handling sensitive health information.
• Successfully self‑manage time and workload in a remote work environment while consistently meeting performance expectations.
• Assist with additional job‑related duties, audits, or special projects as assigned.

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