Data Analyst

• Analyze large-scale transactional and behavioral datasets from the government LMS to uncover trends in learner engagement and course completion rates.
• Design, build, and maintain interactive business intelligence (BI) dashboards tailored for government executives, project managers, and internal teams.
• Develop predictive models and data segmentations to identify at-risk learners, optimizing retention and public sector training efficacy.
• Collaborate with data engineering and development teams to ensure data integrity, consistent data modeling, and robust reporting pipelines.
• Formulate clear, concise narrative reports and data-driven presentations that communicate technical findings to non-technical public sector stakeholders.
• Conduct exploratory data analysis to evaluate the real-world performance and user interaction metrics of embedded AI features.
• Establish and monitor data quality frameworks, identifying data collection gaps within the Moodle and custom application ecosystems.

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Data Insights Analyst – AI, EdTech