Data Analyst

• Act as the key liaison between client stakeholders and delivery teams on data programmes/projects
• Write detailed user stories and acceptance criteria by breaking down Epics for integration and reporting use cases.
• Lead feature/data product kickoffs to ensure business context and delivery alignment.
• Facilitate estimation sessions and story readiness to support sprint planning.
• Collaborate closely with developers and testers to validate “done” stories and ensure Client sign-off.
• Partner with technical leads, client SMEs to ensure requirements are accurate, complete, and technically feasible.
• Support the Client in managing and prioritizing the product backlog to ensure alignment with business goals.
• Conduct backlog refinement sessions with the team to clarify requirements, dependencies, and priorities.
• Ensure stories meet the team’s definition of ready before sprint planning.
• Track and communicate backlog health and sprint progress through Agile tools (e.g., Jira).

Data Product Owner – Agile Business Analyst, Medallion, Data, Consulting, 10+ years

• Manage the daily operations by creating, reviewing, validating and maintaining customer master associated hierarchies in SAP, and other related internal systems.
• Determines course of action necessary to complete customer master hierarchy update requests within the established SLAs.
• Works with the License systems and make sure that all End Customers and Partners with active licences are assigned to a customer master hierarchy.
• Reconciles the Customer Master Hierarchies to Global Partner Program Parent- Child relationships maintained in SFDC.
• Reviews and manages the End customer Master Data maintained in SAP and SFDC and take necessary actions for duplicate records and updated of Mitel Core Attributes (SIC Codes and Channel Types).
• Routinely audit data against established rule sets to ensure consistency and accuracy of information, and update data as necessary.
• Leads process standardization, data governance, cleansing activities, maintenance and data quality improvement efforts in alignment with data strategy goals.
• Identify process improvement opportunities to maximize revenue and operating efficiency.
• Develop knowledge and expertise of best practices and end-to-end business processes involving master data.
• Develop standard procedures, user guides, and other necessary training and job aid materials.
• Provide training/coaching as needed

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Data Product Owner – Agile Business Analyst, Medallion, Data, Consulting, 10+ years

Junior Master Data Analyst