Customer Support

• Help clients through the enrollment process
• Assist with chat and message center
• Provide customer service in a work from home environment
• Safeguard confidential information in accordance with HIPAA
• Maintain and document complete and accurate call and case notes

Bilingual Benefits Customer Service Representative – Seasonal

• Help Spanish or French and English client members through the enrollment process
• Provide customer service via phone, email, and chat
• Maintain and document complete and accurate call and case notes
• Participate in team meetings and training
• Communicate and collaborate with colleagues in a respectful manner

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Bilingual Benefits Customer Service Representative – Seasonal

Bilingual Benefits Customer Service Representative – Spanish, French