Crypto

• Act as the primary promoter of all Early Warning vision, products and solutions across partner executive teams and business units and assists the customer in maximizing the effectiveness of existing products.
• Develop and execute strategies to onboard and grow participation from banks, fintechs, processors, and ecosystem participants for digital asset–enabled solutions.
• Define scalable engagement playbooks and participation frameworks (readiness, eligibility, operating expectations) to support consistent adoption.
• Lead executive relationship management across participating institutions, aligning internal Product/Engineering/Risk partners to deliver outcomes.
• Support development of participation agreements and commercial constructs aligned with ecosystem governance and risk requirements.
• Support international expansion and cross-border alignment initiatives.
• Hold primary responsibility for identification, evaluation, and onboarding of new Early Warning partners, driving new revenue streams, capabilities, client platforms and data exchanges.
• Develop and provide both internal and external vision and business cases to support partner development.
• Working with Corporate Strategy, Product, external clients and internal teams to identify and nurture prospective partnerships aligned with the Early Warning Strategy.
• Utilize strong understanding of partner strategy and organizational structure to develop and articulate value proposition around using Early Warning products, ensure continued product usage and identify additional opportunities for growth.
• Ensure partners understand and adhere to Early Warning’s rules, data governance policies, data security policies and business practices and standards.
• Support the company’s commitment to protect the integrity and confidentiality of systems and data.

Partnership Development Director – Network Growth, Digital Assets

• Support customer and regulatory inquiries related to digital asset–enabled products and emerging payment capabilities, ensuring materials are accurate, consistent, and aligned with compliance and contractual requirements.
• Coordinate cross-functional responses for audits and exams involving new technologies, distributed systems, or external integrations, including gathering documentation from Product, Engineering, Risk, and Compliance teams.
• Maintain awareness of evolving regulatory expectations and audit focus areas related to digital assets and emerging payment models, incorporating updates into customer relations processes and documentation standards.
• Acts as a team leader providing direction and support to the Customer Relations team, ensuring they have the necessary resources, guidance, and training to succeed.
• Effectively manages complex customer account escalations by thoroughly understanding company requirements and expectations, minimizing conflicts, and fostering positive, productive partnerships.
• Expands programs to support new products ensuring alignment with customer audit rights within their contracts; developing and implementing procedures to support program changes.
• Coordinates and responds to new and existing customer requests for onsite audits and/or exams, gathers, standardizes, and documents required materials across business lines with leadership approval.
• Manages logistical support for audits, including scheduling, sending out calendar invites, meeting room coordination, and resource availability.
• Manages and leads exams and customer audits and responses, including but not limited to questionnaires, inquiries and findings.
• Tracks deliverables to ensure timely and accurate completion; reviewing submitted materials for relevance and compliance and providing recommendations for improvement when necessary.
• Monitors exam and audit findings, follows up with stakeholders to ensure timely remediation and responds and serves as backup facilitator for regulatory exams and assessments.
• Reviews and analyzes historical exams and audit data to support preparation and oversight; ensuring current Annual Risk Report documentation is shared appropriately.
• Continuously identifies and implements efficiencies across the Compliance Regulatory Relations Program, including supporting the implementation of an exam management application workflow.
• Assists in comparing controls, policies, procedures, work instructions, and other documentation to audit requirements, regulations, and exam manuals; collaborates with appropriate teams to address self-identified issues and gaps.
• Provides support by reviewing updates to policies, procedures, and systems based on audit findings and regulatory requests; contributes to projects involving regulators, auditors, and the compliance department.
• Supports the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Senior Customer & Regulatory Relations Compliance Manager – Digital Assets

• Investigate customer activity across multiple platforms to ensure compliance with Financial Crimes Enforcement Network (FinCEN) and Office of Foreign Assets Control (OFAC) standards.
• Utilize advanced analytical techniques to assess complex information sets.
• Conduct comprehensive end-to-end reviews of potential illegal or suspicious activities.
• Evaluate customer profiles and analyze large datasets for compliance with regulations.
• Document findings in both manual and automated case management systems.

Analyst, Compliance Investigations, Crypto

• Utilize advanced analytical techniques to assess complex information sets
• Conduct comprehensive end-to-end reviews of potential illegal or suspicious activities
• Evaluate customer profiles and analyze large datasets for compliance
• Document findings in a narrative format within both manual and automated case management systems

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