Conversion Rate Optimizer

• Conduct welcome calls to newly registered clients and introduce them to the platform
• Guide clients through key platform features, helping them take meaningful first steps toward activation
• Drive client conversion by proactively engaging users and moving them toward becoming active on the platform
• Inform clients about platform updates, new features, or important changes
• Address initial client questions and provide clear, helpful guidance
• Maintain accurate records of client interactions and follow-up actions
• Collaborate with internal teams to share client feedback and improve the onboarding experience

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Conversion Manager, Thai-speaking