Conversion Rate Optimizer

• Responsible for working with clients within the CRO service offering.
• Focus on servicing and leading a book of business while driving organizational growth through strategic leadership, data analysis, client engagement, experimentation, and platform proficiency.
• Supporting and coaching your pod’s account managers, developers, and designers.
• Lead teams of highly-talented marketers to optimize efforts and provide guidance.
• Drive performance through CRO tactics, while guiding and counseling clients on how these tactics can drive business outcomes.
• Facilitate transparent and effective communication with clients to comprehend their needs and goals.
• Manage a diverse set of clients equal to or greater than $55K in monthly recurring revenue or 8-9 clients in the pod.
• Drive rapid experimentation to identify high-impact strategies, with a focus on optimizing e-commerce in alignment with targeted metrics.
• Ensure timely completion and adherence across the department.

Account Director, CRO

• Maintains awareness of the pertinent elements of contract and scope of work for assigned project(s) and communicates status updates to the Project Manager (PM) and/or Biometrics Project Manager (BPM) as necessary.
• Reviews and adheres to the requirements of study-specific DMP for assigned project(s) and updates as required.
• Creates and enters test data for User Acceptance Testing (UAT)
• Performs User Acceptance Testing (UAT) for data entry screens, edits and data review listings, all different roles used in the study and Targeted Source Data Verification (SDV) configuration and matrices.
• Receives and enters lab normal ranges.
• Completes and submits Clinical Database Management System (CDMS)-specific access forms and/or spreadsheets.

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Account Director, CRO

Senior Clinical Data Associate – 3+ Years Experience in Data Management, CRO/Pharma