Content Marketing Manager

• Design and implement a scalable, technology-enabled end-to-end paper processing model supporting current and future growth.
• Redesign submission and processing workflows across intake, triage, integrity checks, routing, editing support, and communications.
• Establish governance, controls, and escalation paths to reduce research integrity and fraud risk.
• Define and oversee quality and fraud detection processes, including plagiarism, citation anomalies, and emerging integrity signals.
• Build and manage operational dashboards and KPIs to drive performance, transparency, and continuous improvement.
• Identify and deliver automation and outsourcing opportunities to improve efficiency and cost control.
• Manage external partners, vendors, and classification activities, including taxonomy ownership and optimization.
• Lead change management, documentation, training, and adoption of new workflows and controls across teams.
• Be a member of the SSRN Leadership Team, reporting to the Director of SSRN, while managing a team of 6 processors.

Head of Content Process

• Collaborate with cross-functional teams and external partners to deliver strategic, high-impact faculty engagement, ensuring effective integration of Lippincott and NurseTim products and services into nursing curricula
• Contribute to product updates and collaborate with the nursing education team to ensure alignment with academic needs
• Apply analytical thinking to address challenges in nursing education and promote student success
• Collaborate in a team-based environment to develop solutions, drive initiatives, and achieve strategic goals
• Stay informed on trends in nursing education and their implications for student outcomes
• Champion innovation in preparing future nurses for a rapidly evolving healthcare landscape

Clinical Content Specialist – Nursing, Integration Nurse Educator, Traditional Programs

• Create, develop, and publish content for the website and mobile applications
• Update and maintain existing content
• Build web pages/app screens, adhering to brand standards and following responsive guidelines
• Update existing landing pages as requested by channel owners and stakeholders
• Modify image or text assets to respond to our needs and user-experience improvement opportunities
• Conduct quality assurance, testing, and validation of work
• Collaborate with the team, managing stakeholders on timings, issues, and dependencies
• Collaborate with Marketing, Creative, and key stakeholders to publish content that aligns with business objectives and goals
• Review and proofread written content for grammar, spelling, punctuation, and syntax errors, ensuring error-free deliverables

Digital Content Publisher

• Leads the strategy and execution of key corporate initiative programs for both internal and external stakeholders
• Collaborates with business partners to research and translate complex concepts into well-crafted memorable content
• Builds communications and materials that meet specialized needs while ensuring a singular, compelling brand message across any medium
• Sets standards for overall tone, visual storytelling approaches, and campaigns to create engagement
• Provides servant-style leadership and timely direction with cross-functional partners
• Positions and optimizes resources and processes to deliver high-quality results
• Tracks and reports on progress of programs and campaigns
• Generates a steady supply of ideas to creatively meet business needs

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Head of Content Process

Clinical Content Specialist – Nursing, Integration Nurse Educator, Traditional Programs

Digital Content Publisher

Manager, Communications Strategy and Execution – Training Content