Content Marketing Manager

• Assist the Content Strategy and Strategic Communications teams in improving how content is organized, evaluated, and activated across Mass Market Fundraising, Marketing, and Communications.
• Review incoming content from Save the Children International and other global and U.S. sources, assess alignment with U.S. content priorities, and update the 2026 New Content Board with clear recommendations for how assets could be used across key campaigns and channels (e.g., fundraising, social, email).
• Support audits of existing fundraising and communications assets currently in market, ensuring assets are properly stored in the DAM system, tagged for usability, and flagged for updates (e.g., expiration, refreshed messaging, or repurposing opportunities).
• Assist with identifying and documenting opportunities to reuse and adapt existing content across teams (e.g., how a story, video, or report could be repurposed across fundraising, PR, and digital channels), helping reduce duplication and improve efficiency.
• Support the Content Strategy and Comms teams with light-touch planning and coordination tasks, such as organizing content for upcoming campaigns, tracking content usage across teams, or preparing simple materials to help teams understand how to apply content in their work.
• General administrative and other office tasks as assigned such as filing, data entry, preparation of documents, etc.

Content & Communications Intern – M&G

• Spend your day handling claims virtually from home.
• Handle escalated claims files that have complex contents or additional living expense damages.
• Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly.
• Use advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate from a virtual setting.
• Communicate empathetically with customers and help them through their claim process in a fast, fair, and easy manner.
• Negotiate claim settlements with customers in accordance with business unit standard methodologies.
• Coordinate with structure adjusters to ensure holistic handling of the claim file.
• Use data and analytics to tell a story and influence decision making.

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Content & Communications Intern – M&G

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