Content Marketing Manager

• Primary administration and integration within our SaaS Enterprise Content Management (Document/Workflow) Suite
• Ensure all environments are managed and maintained to meet service level agreements
• Implement Security measures and access controls
• Support change control and testing processes for modifications to application systems
• Analyze system for overall performance and give recommendations for improvements
• Provide responsive technical assistance and document configuration to support processes
• Develop strong working relationships with third party vendors
• Research and recommend innovative, and where possible automated approaches for system administration tasks
• Identify approaches that leverage our resources and provide economies of scale
• Quick, efficient, and effective issue resolution with proactive communication to all stakeholders
• Recommend, schedule, and perform improvements, patches, and reconfigurations
• Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use
• Work with additional functional teams to ensure optimal operations and uptime of application environments
• Proactive monitoring and maintenance of SaaS / Windows system environments
• Provide backup administration support to other teammates
• Provide after-hours support

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Administrator II, Enterprise Content Management